Progressive Insurance employees working as Senior Customer Service Representative in US have attributed a compensation and benefits rating of 3.8 out of 5 stars, based on 17 ratings. This is 3% lower than the average of Senior Customer Service Representative professionals at Progressive Insurance worldwide.
The estimated average salary for a Senior Customer Service Representative at Progressive Insurance is $55,776 per year or $27 per hour, but some professionals have reported earning up to roughly $84,332 per year (90th percentile). The typical pay range is between $45,339 (25th percentile) and $69,548 (75th percentile) annually. This is based on 31 salaries submitted by Progressive Insurance Senior Customer Service Representative professionals on Glassdoor, as of Jul 2026.
Senior Customer Service Representative professionals typically earn between $22 and $33 per hour.
Senior Customer Service Representative professionals typically earn between $3,778 and $5,796 monthly.