The salary trajectory of a Level I Help Desk Representative ranges between locations and employers. The salary starts at $61,678 per year (estimate) and goes up to $93,288 per year (estimate) for the highest level of seniority.
The estimated average salary for a Level I Help Desk Representative at STI Computer Services is $58,610 per year or $28 per hour, but some professionals have reported earning up to roughly $82,992 per year (90th percentile). The typical pay range is between $48,947 (25th percentile) and $70,432 (75th percentile) annually. This is based on 1 salaries submitted by STI Computer Services Level I Help Desk Representative professionals on Glassdoor, as of Jul 2026.
Level I Help Desk Representative professionals typically earn between $24 and $34 per hour.
Level I Help Desk Representative professionals typically earn between $4,079 and $5,869 monthly.