Recent salaries shared by Customer Service Manager (CSM) at UserTesting
Job Title | Years of Experience
Total Pay
Base • Additional pay
Location
Date submitted
Job Title | Years of Experience
Location
Date submitted
Total Pay
Base • Additional pay
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UserTesting pay FAQs
- The average salary for Customer Service Manager (CSM) is $86,206 per year (estimate) in US, which is 29% higher than the average UserTesting salary of $67,007 per year (estimate) for this job.
- UserTesting employees working as Customer Service Manager (CSM) in US have attributed a compensation and benefits rating of 2.1 out of 5 stars, based on 3 ratings. This is 53% lower than the average of Customer Service Manager (CSM) professionals at UserTesting worldwide.
- The salary trajectory of a Customer Service Manager (CSM) ranges between locations and employers. The salary starts at $65,066 per year (estimate) and goes up to $234,141 per year (estimate) for the highest level of seniority.
- The estimated average salary for a Customer Service Manager (CSM) at UserTesting is $86,206 per year or $41 per hour, but some professionals have reported earning up to roughly $142,911 per year (90th percentile). The typical pay range is between $66,673 (25th percentile) and $113,018 (75th percentile) annually. This is based on 1 salaries submitted by UserTesting Customer Service Manager (CSM) professionals on Glassdoor, as of Jul 2026.
- Customer Service Manager (CSM) professionals typically earn between $32 and $54 per hour.
- Customer Service Manager (CSM) professionals typically earn between $5,556 and $9,418 monthly.