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Wealth management is under pressure. Margins are shrinking, clients expect more and competition is accelerating through digital innovation. The answer is not more products. It is a stronger front office. Our whitepaper shows how to leverage: β hyper personalization β data driven advisory β AI powered engagement Read more in our new whitepaper: https://www.capco.com/Intelligence/Capco-Intelligence/front-office-innovation-in-wealth-management Authors: @Dr. Peter Damisch, Paolo Azzaro, Ralph Ludwig, Georgia Tsiligkaridou

Front office innovation in wealth management
What does future-ready client lifecycle management look like for banks? In our new whitepaper we explain how agentive solutions, assistive technologies and scalable architecture are redefining CLM. π Explore the whitepaper here: https://www.capco.com/intelligence/capco-intelligence/future-client-lifecycle-management-in-banking

Future client lifecycle management in banking
Financial institutions are moving beyond the AI hype cycle and asking harder questions about trust, accountability, and data transparency. Following the @American Bankers Association Risk & Compliance Conference, Capcoβs @Jak Hart shares why the industry is shifting focus back to governance fundamentals and what that means for scaling AI responsibly. Read the full perspective and explore where organizations are starting their governance journey: https://www.capco.com/Intelligence/Capco-Intelligence/beyond-the-ai-black-box

Beyond the AI Black Box: why financial institutions are refocusing on data foundations
Banks that automate standard processes win twice. They reduce operational costs and deliver the seamless digital experiences customers expect. AI-powered CRM self-service makes this possible at scale. If you are looking for quick wins with measurable impact, this is where to start. π Explore the full article: https://www.capco.com/Intelligence/Capco-Intelligence/self-service-with-ai-and-crm

Self-service with AI and CRM: efficient, digital and customer-focused
Weβre proud to share that Capcoβs UK AI Lab took first place at @OpenAIβs recent Codex Hackathon in the face of stiff competition from many other very talented teams. Our entry focused on a retail banking use case, helping frontline teams better support vulnerable customers through AI-generated customer profiles and next-best actions, powered by transaction and behavioural data. This win reflects the impact of the solution our team built and the focus on creating practical, meaningful outcomes that address the challenges our clients face. Find out more about our AI Labs β‘οΈ https://www.capco.com/ai/capco-ai-labs

Capco AI Labs
Creating inclusive workplaces starts with understanding experiences that are not always visible. Capcoβs @Helen Needham shares her experience of autism in the workplace, reflecting on masking, mentoring, workplace expectations and the importance of creating environments where different ways of thinking are supported and valued. Recently featured in The Times, Helenβs story highlights why inclusion is not one-size-fits-all. Read the full Q&A here: https://www.capco.com/About-Us/Be-Yourself-At-Work/women-autism-and-the-workplace

Women, autism & the workplace
We were delighted to support @BA Life 2026 for another year, this time as Gold Sponsors, bringing together a fantastic business analysis community to explore how the role continues to evolve. It was great to see so much engagement throughout the day as @John Wisner, @Martin Lee and @Christie Lau shared perspectives on building more fulfilling and impactful BA careers, as well as how design thinking and AI are shaping better outcomes for organisations. A big thank you to the organisers and to everyone who joined our sessions. The conversation doesnβt stop here. If youβre interested in exploring a career at Capco, visit our careers page: https://www.capco.com/Careers #BALife #BALife2026 #BusinessAnalysis #BusinessAnalysisTraining
https://www.capco.com/Careers
Anthropicβs Glasswing initiative highlights three shifts financial institutions should pay attention to: β’ Faster vulnerability discovery and exploitation β’ A narrowing window of advantage for defenders β’ Increasing pressure on patching, prioritization, and response speed As AI capabilities scale, resilience will depend less on static controls and more on how quickly organizations can act. This means focusing on what is exploitable, accelerating remediation for critical assets, and reducing decision latency across teams. Read the full article to see how Capco helps firms move faster: https://www.capco.com/Intelligence/Capco-Intelligence/anthropic-glasswing-signals-shorter-cyber-risk-cycles
https://www.capco.com/Intelligence/Capco-Intelligence/anthropic-glasswing-signals-shorter-cyber-risk-cycles
Weβre excited to be heading to SIFMA's 2026 Operations Conference & Exhibition in Marco Island! Our team will be on site discussing trends shaping operations, technology, and transformation across capital markets, and sharing our perspective on whatβs next. If youβll be there, feel free to reach out to our teamβweβd love to continue the conversation. @Chelsea Mattias @Mitali Drews @Chinmoy Bhatiya @Phil Kerkel @Stephen Budge

Weβre excited to be heading to SIFMA's 2026 Operations Conference & Exhibition in Marco Island! Our team will be on site discussing trends shaping operations, technology, and transformation across capital markets, and sharing our perspective on whatβs next. If youβll be there, feel free to reach out to our teamβweβd love to continue the conversation. @Chelsea Mattias @Mitali Drews @Chinmoy Bhatiya @Phil Kerkel @Stephen Budge
Capco is participating in the AI Lab at the @American Bankers Association Risk & Compliance Conference, where @Chinmoy Bhatiya and @Julien G. Arpin will be demoing πππ πππ§π’π, a practical AI use case for AML and SAR automation. π Wednesday, May 6 β° 3:15β4:15 PM ET π Charlotte Convention Center πππ π‘π¨π° πππ πππ§π’π π‘ππ₯π©π¬: βοΈ Standardize narratives for audit readiness βοΈ Aggregate data across systems and sources βοΈ Speed up SAR narrative writeups in seconds βοΈ Keep humans in the loop for validation and control After the session, feel free to stop by booth 612 to continue the conversation with the Capco team!

Capco is participating in the AI Lab at the @American Bankers Association Risk & Compliance Conference, where @Chinmoy Bhatiya and @Julien G. Arpin will be demoing πππ πππ§π’π, a practical AI use case for AML and SAR automation. π Wednesday, May 6 β° 3:15β4:15 PM ET π Charlotte Convention Center πππ π‘π¨π° πππ πππ§π’π π‘ππ₯π©π¬: βοΈ Standardize narratives for audit readiness βοΈ Aggregate data across systems and sources βοΈ Speed up SAR narrative writeups in seconds βοΈ Keep humans in the loop for validation and control After the session, feel free to stop by booth 612 to continue the conversation with the Capco team!