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Applying for jobs can feel like a guessing game, so we went straight to the experts for advice. We asked our talent advisors (aka recruiters) to share their #1 piece of advice for jobseekers before applying. Here’s what they had to say: 👇 1.) Be authentic! The candidates who make the biggest impact are the ones who confidently share their story, express genuine interest, and build meaningful connections. 2.) Take the time to understand the role before applying. Candidates who can clearly connect their experience to the position and explain why they’re interested tend to stand out. 3.) Focus on quality vs. quantity. Instead of applying to every opening, focus on roles that align with your skills, experience, and location. A thoughtful, targeted approach demonstrates genuine interest and helps us better understand where you can make the greatest impact.
Cybersecurity is more than protection, it's a critical part of how we serve our customers, colleagues, and communities. We're growing our Red Team with Principal Red Team Operators and are looking for experienced professionals who thrive on testing defenses, uncovering vulnerabilities, and helping strengthen enterprise security. Sound like a good fit? Bring your expertise and help us shape the future of cybersecurity.
This year, Citizens is joining communities across the country in celebrating America250 through service. Together, we're working toward an ambitious goal of volunteering 250,000 hours by Veterans Day, with more than 250 volunteer opportunities available for colleagues to make a difference in the communities where we live and work. See how we encourage colleagues to give back through dedicated volunteer benefits and programs.
Sustainability and social impact is woven into how we do business every day at Citizens. From the way we support our customers to the culture of growth and inclusion we're building from the inside out. This year's Sustainability & Impact Report captures that commitment with the data, milestones and stories that show what it looks like in practice. Read the full report to see how we're putting our values to work.
We’re taking a fresh look at what it means to be a modern bank. Through our Reimagine the Bank initiative, we’re simplifying how we work, investing in new AI technologies, and finding smarter ways to serve our customers. This transformation spans nearly 50 efforts across the company, all focused on improving experiences, increasing efficiency and helping our colleagues do their best work. It’s an exciting time to join Citizens. You’ll be part of a forward-looking team that’s evolving how banking works, while building skills that matter for the future of the industry.
Fraud prevention is at the heart of keeping our customers and their financial futures safe. Our fraud teams use cutting-edge tools and sharp problem-solving skills to detect, investigate, and stop fraudulent activity before it impacts lives. With advanced analytics and a growing focus on digital security, our teams are tackling complex challenges that protect millions of customers every day. "For professionals looking for an opportunity to make a difference, a career in fraud mitigation is rewarding.", Jen Martin, Head of Consumer Fraud and Claims. Want to be part of an innovative, mission-driven group where your work directly impacts trust, safety, and the future of banking? Learn more and apply today.
Here, inclusion is something we practice every day, and Pride Month is an opportunity to bring that commitment to life in meaningful ways. This commitment is reflected in our recognition as a Human Rights Campaign Foundation Equality 100 Award recipient, earned through a perfect score on the Corporate Equality Index, highlighting our focus on culture and corporate responsibility that support LGBTQ+ inclusion.
Finding the right role goes beyond title and compensation. Take time to research a company’s values, culture and colleague experience to ensure it aligns with what matters most to you. When your values match your workplace, it can lead to stronger engagement, growth and long-term career satisfaction.
We’re proud to share that we've been awarded the 2026 Gold Bell Seal for Workplace Mental Health by Mental Health America. This prestigious recognition honors organizations that prioritize mental wellness and back it up with real, measurable action. Our overall score this year is 91% compared to the average employer score of 51%, reinforcing our commitment to turning mental health support into meaningful, measurable impact.
Memorial Day is a time to remember and honor those who gave their lives in service to our country. At Citizens, we carry that responsibility forward by continuing to support veterans, active military, and their families. Through partnerships like American Corporate Partners (ACP), our colleagues provide mentorship to veterans and military spouses as they navigate their next chapter. That commitment continues to grow. This year, we've expanded our career resources to better support the transition from military service to civilian roles, including guidance on translating skills, building resumes, and strengthening your professional presence on LinkedIn.
