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Our innovative COVID-19 testing solution, TourHealth, was launched at the University of Mississippi earlier this month. The university partnered with TourHealth to administer the rapid antigen test to diagnose active coronavirus infections and provide same-day results. TourHealth features a seamless customer experience with appointment scheduling and customer support through the Gov2Go app, as well as result reporting to individuals, university officials and state government. “We are very pleased to partner with the University of Mississippi to keep students, faculty and staff safe during the COVID-19 pandemic and beyond,” said Doug Rogers, NIC Senior Vice President of Strategic Initiatives. “TourHealth is directly aligned with NIC’s mission of making essential government services, in this case vital coronavirus testing, more accessible for people across the country.”
With the onset of COVID-19, touchless self-service has become the new outdoors normal. Yesterday, NIC Outdoors' work was highlighted in a presentation on "Expanding Touchless Outdoor Recreation Experiences" featuring Sandi Miller, NIC Vice President of Outdoors, Amanda Mock, Maryland Park Service Director of Administration, and Chris Neff, NIC Vice President of Marketing and Research. Through NIC's digital solutions, agencies and organizations can offer digital entrance passes and permits and accept digital payments. The demand for touchless capabilities is emphasized by the more than 211,000 digital passes sold using YourPassNow.com across 28 state and federal properties in just 2020 alone. Take the State of Maryland for example: Falling Branch/Kilgore Falls averaged 761 passes sold per month from May to July. Of those passes sold, Maryland Park Service saw a 98% satisfaction rate, and more than 50% of passes were sold after business hours.
A new article from Government Technology features NIC Utah General Manager Brett Stott and the insights he shared at the September 2020 e.Republic Utah Digital Government Summit. Digitizing government services has become especially important during the pandemic, but according to Stott, it is also critical to ensure those services are accessible from different platforms like mobile devices. In fact, COVID-19 brought about a pronounced uptick in individuals accessing digital government services via mobile devices in the state of Utah, something Stott believes will soon be the preferred way to interact with government, pandemic or not. "For many constituents, (mobile) was the only way (to access services)," Stott said. "It's critical to keep looking at who's using services so that we're always designing the system for them."
Technology champion and former Kansas City, Mo., Mayor, Sylvester "Sly" James, Jr., is joining the NIC Board of Directors. Mayor James' impressive track record as a bipartisan leader and proponent of digital government directly align with NIC's commitment to leveraging technology to provide essential government services to citizens and businesses alike,? said Harry Herington, NIC CEO and Chairman of the Board. Mayor James added: "My experience as mayor showed me how critical it is to make government services more accessible to everyone in the community and how digital solutions can increase government efficiency. I am excited to continue advancing digital government, not just in Kansas City but across the country, as a member of the NIC Board of Directors."
Gov2Go, the nation's first personal assistant for government, received American Council for Technology - Industry Advisory Council (ACT-IAC) 's 2018 Dynamite Award in the "Impacter" category! The "Impacter" award is presented to the innovation with the greatest magnitude of results and benefits. Gov2Go was selected from 40 innovations showcased ACT-IAC's Igniting Innovation Showcase. Read more: http://glassdoor.com/slink.htm?key=vQKNB
Karen Evans, Member of NIC's board of Directors, talks on the importance of the transaction-based model for government. More: http://glassdoor.com/slink.htm?key=vQKum "The end result for the government is a low-investment, low-risk relationship with a private sector partner that is held accountable for the life of the service and thereby committed to its success."
CEO Harry Herington reflects on the first decades of government technology and looks ahead to the future of digital government with technology such as chatbots, virtual reality, voice-command systems, and personal assistants for government. http://glassdoor.com/slink.htm?key=vQ2JC
Gov2Go, the nation's first personal assistant for government services, is now available in all 50 states. The innovative platform brings together all of a person's interactions with all levels of government in one convenient place. As part of the initial set of national services, people across the U.S. can receive detailed information for their states about Amber Alerts and election information, and can also purchase digital passes to select National Parks and U.S. Forest Services sites via the NIC YourPassNow solution. http://glassdoor.com/slink.htm?key=vQY4V
NIC's Chief Security Officer shares how local Fusion Center engagement can help combat cyber crimes. http://glassdoor.com/slink.htm?key=vQY4Z
NIC VP Angela Fultz Nordstrom shares how public-private partnerships can benefit federal digital government: http://glassdoor.com/slink.htm?key=vQ9ZF
