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Joan Kelly, partner and strategic consultant, discusses how a human-centered approach to designing the patient and workforce experience is crucial for providing better care and improving workflows.
4 Things Every Healthcare Leader Should Know About Human-Centered Design
A strong safety culture is an essential foundation as organizations work to reduce #harm. Tejal Gandhi, chief safety and transformation officer, discusses the importance of addressing race, gender and equity gaps to increase buy-in for safety and drive down harm.
How Workforce Perceptions of Safety Culture Differ by Race, Ethnicity, and Gender
5-Star Review Highlight
5-Star Review Highlight
Committing to and implementing strategies for DEI are vital for reducing bias in the delivery of patient care. Understanding the varying health and systemic challenges of different demographics improves efforts to serve populations in an equitable way and develop treatment plans conducive to individual identity. Read full blog post:
What to Know About Using Data to Improve DEI | Press Ganey
5-Start Review Highlight
5-Start Review Highlight
Congratulations Dr. Tejal Gandhi, chief safety and transformation officer, on being named one of Modern Healthcare's 100 Most Influential People.
Congratulations Dr. Tejal Gandhi, chief safety and transformation officer, on being named one of Modern Healthcare's 100 Most Influential People.
5-Star Review Highlight
5-Star Review Highlight
5-Star Review
5-Star Review
Learn best practices from Cleveland Clinic, and why #nurse well-being and resilience should be RN competencies, not nice-to-haves.
Cleveland Clinic Elevates Nurse RN Well-Being | Press Ganey
5-Star Review Highlight
5-Star Review Highlight