Check out your Company Bowl for anonymous work chats.
Our CEO, Joe Fuca, was interviewed by the San Francisco Business Times to discuss lessons learned in his first CEO role, some of the biggest mistakes a company can make in regards to online reviews, and how our platform is helping businesses during the pandemic
Fast Break Event Recap: Joe Fuca hosted a conversation with Alex Morehouse from Banner Health last week. Alex shared how important patient feedback has been this year, along with some interesting insight into her world of dealing with the pandemic from the front lines. The session is available on-demand on our YouTube page for you to view and share with your contacts.
We are so honored to be named one of Silicon Valley's Fastest-Growing Private Companies by the Silicon Valley Business Journal!
Meet our November Employee Spotlight, Miguel Silva! Miguel is our Senior Support Lead in Europe. He is fluent in Portuguese and has been advancing his career quickly at Reputation.com. When he's not at work, he enjoys delicious food, spending time with his family, and occasionally busting a move. Peek in our stories today to see his adorable kids and dance moves in action! Miguel. We are so glad to have you as part of our Reputation Family! Read his full employee interview below...
Reputation.com Ranks on Fast 100: Meet the fastest-growing private companies in the Bay Area in 2020.
Upcoming Webinar on 11/18: Taking Advantage of the Google Ecosystem. Are you constantly trying to stay current with Google's algorithm? Or do you find it confusing to understand how the entire Google ecosystem works? You're going to want to tune into this discussion on 11/18! Reputation.com's Director of Product, Adam Dorfman, will be joined by Google's Strategic Partner Manager, Joshua Pizarro, to discuss how Google wants business owners to take advantage of the interacting Google ecosystem. You will learn: ~What Google's algorithm weighs when ranking a company's search-ability ~How pieces of your Google presence communicate with and build off each other ~Why managing your Google presence with dedicated resources is imperative Save your seat now: https://lnkd.in/g7mMDcq
“Check out our very own CMO, Rebecca Biestman, in @FastCompany today! Great career advice about how taking the road less traveled can pay off in big ways” on Twitter, Facebook, and LinkedIn
G2 Fall Report awards were released on 9/23! Reputation.com secured Leader spots across the following categories: Online Reputation Management Feedback Management Local Listings Social Media Suites
What to Look For.... Fast Break CEO Series - Thursday, October 8th at 9:00 a.m. PST. You do not want to miss this chat with the guy who started it all - Richard Owen, who led the team that co-created the Net Promoter Score (NPS). This metric transformed the business world, proved the importance of customer experience for sustained growth, and laid the foundation for measuring success in the current Feedback Economy. During what will undoubtedly be a lively session, Richard and Joe will touch on: The evolution of NPS and its ability to predict business performance The importance of complementing NPS with additional insights along the customer journey How to improve brand loyalty by putting NPS and Reputation Score at the core of your customer experience program
Our Property Management Reputation Report is now live! We analyzed over 70,000 properties across the US and have ranked the top property management firms, the top 500 properties, as well as the top properties by state. Beyond the rankings, the report includes great findings on trends taking place within the industry and a comparison of Rep Score to NPS and the ORA score. For the first time, we have launched a digital interactive report as well as a downloadable PDF. You can find the press release announcing the report here as well as posts across our social channels. We have also launched a Sales/ CSM toolkit which includes email templates, key messages, social copy and more!
