Help is available when you and your family members are dealing with any well-being issues, from managing stress to addressing financial challenges to learning to be a better parent. The EAP is a free resource for all associates whether you enroll in a PetSmart medical plan, including part-time associates.
About Our Data
Employer VerifiedUpdated Mar 4, 2026116 employees reported this benefit
Share your experience with Employee Assistance Program at PetSmart
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Benefits reviews
11-20 of 34 Reviews
5.0
May 21, 2023
Anonymous Assistant Manager
Current
Atlanta, Georgia
They have an assistance program available
4.0
Sep 7, 2022
Anonymous Order Picker
Former
It's pretty good since other employees are paying for it.
3.0
Jul 15, 2022
Anonymous ASL
Former
Seneca, South Carolina
Have to apply and qualify
5.0
May 10, 2022
Anonymous employee
Current
Phoenix, Arizona
Never have had to use but it is available to all associates
4.0
Mar 24, 2022
Anonymous Assistant Store Manager
Former
Rockville, Maryland
They had one to help people.
5.0
Mar 15, 2022
Anonymous DC Order Filler
Current
Phoenix, Arizona
Tuition and many other programs
3.0
Jul 28, 2021
Anonymous Associate Lead
Former
Houston, Texas
They help with some stuff depends on manager
5.0
Apr 12, 2018
Anonymous Store Leader
Current
Buffalo, New York State
I’ve never used this program but the fact that it is there just in case is great. You never know when you might need help and it’s great that the company is there for their team.
3.0
Feb 6, 2018
Anonymous Pet Care Associate
Former
Hampton, Virginia
The employee assistance program was very helpful for people who were falling behind on rent or utilities, but it was only offered once a year and even though it is a pet store, it does not cover any pet emergencies