Help is available when you and your family members are dealing with any well-being issues, from managing stress to addressing financial challenges to learning to be a better parent. The EAP is a free resource for all associates whether you enroll in a PetSmart medical plan, including part-time associates.
About Our Data
Employer VerifiedUpdated Mar 4, 2026116 employees reported this benefit
Share your experience with Employee Assistance Program at PetSmart
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Benefits reviews
21-30 of 34 Reviews
1.0
Aug 24, 2017
Anonymous Team Leader
Former
Evergreen Park, Illinois
To the best of my knowledge, you have to jump through quite a few hoops to even find out about any employee assistance programs. Probably not even worth it should you find them.
3.0
Aug 11, 2017
Anonymous employee
Current
Fairfax, Virginia
Pretty generous but requires many phone calls and paperwork.
3.0
Jun 6, 2017
Anonymous Store Leader
Former
Washington, District of Columbia
EAP is offered, but not widely used
5.0
Oct 28, 2016
Anonymous Associate Lead with Keys
Current
Fort Worth, Texas
It helped our cashier pay for a funeral.
5.0
Sep 19, 2016
Anonymous Store Manager
Current
Frederick, Maryland
Outstanding program to help associates in need
1.0
May 12, 2016
Anonymous Cashier
Current
Sand City, California
Their is no such thing as employee assistance in any part of PetSmart b
4.0
Apr 27, 2016
Anonymous Pet Stylist
Former
Gilbert, Arizona
I didn't use this but was aware of it
5.0
Mar 22, 2016
Anonymous Pet Hotel Associate
Current
Lewisville, Texas
The EAP is a free resource and provides help to people in need with financial issues. Everyone is eligible as well
3.0
Mar 2, 2016
Anonymous Pet Care Associate
Current
Albany, New York State
When you first accept the job and give them your banking information, they ask if you would like for part of every paycheck to be taken out and donated to the Employee Assistance Program. You can say yes or no and it will not affect you in anyway. If you are an employee going through hardships, such as a spouse who is unable to work or losing your house to a fire, you are able to apply for this assistance program.
5.0
Oct 10, 2015
Anonymous employee
Current
Seattle, Washington State
One of the best employee assistance programs I have ever seen. I have had associates get help with emergency dental work, misplaced housing emergencies, etc. Usually comes with 2 days.