2 rounds of assessments. Had to call a week later when I saw the job was no longer posted. Nobody could talk with me but 15 minutes later I got a text and email saying "Thanks for your interest....."
Interview questions [1]
Question 1
How much info do you have on domestic and foreign car parts?
Filled out online questionnaire, had introductory call with HR rep, then call with a couple of Supervisors. Phone interview consisted of several questions and informal conversation to understand fit for both myself and the company.
I applied through a staffing agency. The process took 1 day. I interviewed at 1A Auto Parts (Pepperell, MA) in May 2014
Interview
45 Minute 3 Panel Interview, The customer service manager, product development manager and a Sr Customer Service Rep. The interview mostly consisted of the customer service manager explaining the position. When it came down to the operational aspects of the business the Sr Customer Service Rep took those question from me, all were answered adequately.
I was then lead around the office in a kind of weird we are going to offer you the job type tour, pointing out where I would sit if I took the job. I was offered the job that same day.
Interview questions [1]
Question 1
Where I saw myself in a year or two
What I could bring to the table
Customer Service Representative applicants have rated the interview process at 1A Auto Parts with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 52.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 1 day to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at 1A Auto Parts overall takes an average of 30 days.
Common stages of the interview process at 1A Auto Parts as a Customer Service Representative according to 3 Glassdoor interviews include:
Group panel interview: 14%
Background check: 14%
Personality test: 14%
Phone interview: 14%
Drug test: 14%
Skills test: 14%
IQ intelligence test: 14%
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