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      8x8

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      Technical Support Engineer Interview

      Jan 10, 2024
      Anonymous Interview Candidate
      Aylesbury, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at 8x8 (Aylesbury, England) in Dec 2023

      Interview

      Pretty simple process, invited to a casual call with one of their internal recruiters through their internal video conferencing software. Declined going further due to the "competitive salary" being the April minimum wage.

      Interview questions [1]

      Question 1

      My thought process when it comes to dealing with customer issues
      1 Answer

      Other Technical Support Engineer Interview Reviews for 8x8

      Technical Support Engineer Interview

      Dec 6, 2024
      Anonymous employee
      Jakarta
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at 8x8 (Jakarta) in Sep 2022

      Interview

      Interview was very nice and interactive, I can easily feel comfort with my lead. They give me space to share my experience and they told me all the information that I need to fit the role.

      Interview questions [1]

      Question 1

      What is your biggest challenge and how did you resolved?
      Answer question

      Technical Support Engineer Interview

      Jan 1, 2018
      Anonymous Interview Candidate
      San Jose, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2+ months. I interviewed at 8x8 (San Jose, CA) in Nov 2017

      Interview

      If you’re much over 40, forget this place - they won’t hire you. The process took 10 weeks (!) First a couple of phone interviews with the internal recruiter and the hiring manager. Hiring manager states that I was highly qualified for several positions in Support. Then a month later, on-site interviews lasting 2 hours with 4 engineers. No difficult questions. I showed some customer-facing documents I had created. 5 weeks later I received a vague email saying they would move forward with candidates that better matched current needs - even though I’ve been working in the hosted contact center industry since 2009, and used to support a product they now own. Don’t waste your time on 8x8.

      Interview questions [1]

      Question 1

      Where do you see your career leading?
      Answer question
      3

      8x8 interviews FAQs

      • Technical Support Engineer applicants have rated the interview process at 8x8 with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 51.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Engineer roles take an average of 43 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at 8x8 overall takes an average of 19 days.
      • Common stages of the interview process at 8x8 as a Technical Support Engineer according to 3 Glassdoor interviews include:

        Phone interview:  27%

        Background check:  18%

        Drug test:  9%

        Personality test:  9%

        One on one interview:  9%

        Presentation:  9%

        Group panel interview:  9%

        Skills test:  9%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(42) ;
        2. Senior Software Engineer(33) ;
        3. Technical Support Engineer(22) ;
        4. Software Engineer(21) ;
        5. Account Manager(14) ;
        6. Sales Engineer(14) ;
        7. Director(12) ;
        8. Project Manager(12) ;
        9. Sales(12) ;
        10. Manager(11) ;
        11. Enterprise Account Executive(10) ;
        12. Software Developer(10) ;
        13. Marketing(9) ;
        14. Account Development Representative(8) ;
        15. Business Development Representative (BDR)(7) .


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    • Jobs at 8x8

      5 jobs in United States
      Senior Sales Engineer, Commercial (US Remote - EST)
      United States
      ·
      $170K - $284K /yr
      (Employer provided)
      View job
      Sr Engineer - BizApps
      Campbell, CA
      ·
      $163K - $244K /yr
      (Employer provided)
      View job
      Professional Services Software Engineer
      United States
      ·
      $107K - $160K /yr
      (Employer provided)
      View job
      Product Manager
      United States
      ·
      $130K - $196K /yr
      (Employer provided)
      View job
      Staff Developer - Bizapps
      United States
      ·
      $171K - $256K /yr
      (Employer provided)
      View job
      View all Technical Support Engineer Jobs