A1 Garage Door Service Customer Service Representative (CSR) interview questions

I received an offer to immediately interview. During the interview, I met with BS whom was 10 minutes late after I arrived early. He apologized but proceeded to tell me about the company and links I could vote for the first 25min. The interview was only 30min. long and it went over the scheduled timing due to him being late. The last 5 minutes he asked me like 2 or 3 interview questions and informed me it was not a real interview and that he was just prepping me for the real interview. I have never heard of that before. He set up a 2nd interview with CH and/or SJ, neither of which showed. I waited 30 minutes in the virtual lobby and reached out to B. twice. The first time to inform him no one showed up and the second time to inform him to reschedule if possible. He said he would reach out to reschedule. However, 10 min. later, I receive a text message stating thank you for applying, there are a lot of applicants and I was not chosen. I can understand not being chosen because it’s all apart of job hunting but wasting my time I can not. The 1st “interview” was not a real interview and the 2nd interview, no one showed. I could have been working instead of missing work for 2 pointless fake interviews. It felt like I wasted my time and did not receive an apology for it. Also, he had no clue what was on my resume until the meeting.

Interview process is fairly easy, two phone calls and a zoom meeting with the area supervisor. Be yourself and be honest. Overall the process is thorough and to the point, its quick and the questions are honest.