I applied online. I interviewed at AJ Bell (Manchester, England) in Feb 2016
Interview
I filled out an online application form. 1 week later I had a phone interview with a member of HR, who then invited me to an interview with 2 managers roughly 2 weeks later.
The interview itself was very relaxed and pleasant, with scripted questions mainly focused around competency based examples of your past experiences. The 2 managers were very nice and put me at ease.
Immediately following the test I sat 4 computer based tests, which tested my verbal reasoning, numerical reasoning, clerical checking and spelling.
Interview questions [1]
Question 1
Describe a time when you have had to deal with a dissatisfied customer and what did you do to resolve the issue?
I applied online. The process took 3 weeks. I interviewed at AJ Bell (Manchester, England) in Feb 2024
Interview
The first stage was phone screening after that I was called for a face-face interview with the managers , after the interview I had to do some tests (maths,spelling, words and opposite) the hr team followed up throughout with possible questions and materials
Interview questions [1]
Question 1
What do you know about AJ Bell?
What do you know about SIPP and ISA and how much you can invest in a tax year?
Where do I see myself in 3 years time?
Scenario based situation
Why is verbal communication more effective than written and vice versa ?
What motivates you?
How you deal with workload ?
I applied online. The process took 4 weeks. I interviewed at AJ Bell (Manchester, England) in Feb 2024
Interview
1) Submit an online application. 2) An informal telephone interview with a recruiter, to understand your reasons for applying for the role and also a little discussion about relevant experience. 3) A face-to-face interview split into two parts: an aptitude test and the face-to-face interview with the hiring manager, asking competency-based questions.
Interview questions [4]
Question 1
Name a time you made a mistake at work and how you dealt with it.
I applied online and received a callback from the recruiter within 4 weeks. The process was quick. Had to do a 30-minute phone interview, followed by a simple online test and a final interview with team leads.
The recruiter stayed in touch throughout the process and supported with interview prep material.
Interview questions [1]
Question 1
- Tell me about a time when you had to deal with a difficult customer.
- Where do you see yourself in five years?