I applied through an employee referral. I interviewed at AOL
Interview
Pretty good. Simple and it was made to feel comfortable. HRs were friendly and they knew what they were talking about. I felt happy and acknowledged. There are three rounds.
I applied online. The process took 2 weeks. I interviewed at AOL (London, England) in May 2018
Interview
I started with meeting the human resources person who was very nice and helpful explaining the company then the team lead that was hiring and it helped me know more about the company and mostly the role and what they were looking for
I applied through an employee referral. I interviewed at AOL (New York, NY) in Oct 2016
Interview
Call with recruiter, then hiring manager, then in person interview with about 5 people, then calls with 2 other team members. Most of the interviews were conversational, informal and more about getting to know each other and setting expectations for the job. Although the process was long, the recruiters did a great job following up quickly and moving things along.
Interview questions [1]
Question 1
How much money do you think McDonalds makes in an hour? Other than this question, most of the interview process was more conversational.
Customer Service Representative applicants have rated the interview process at AOL with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 59.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 20 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at AOL overall takes an average of 22 days.
Common stages of the interview process at AOL as a Customer Service Representative according to 7 Glassdoor interviews include:
One on one interview: 33%
Phone interview: 28%
Drug test: 17%
Background check: 6%
Other: 6%
Personality test: 6%
Skills test: 6%
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