Customer Service Representative (CSR) applicants have rated the interview process at Abbott with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 63.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 18 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Abbott overall takes an average of 28 days.
Common stages of the interview process at Abbott as a Customer Service Representative (CSR) according to 7 Glassdoor interviews include:
Phone interview: 24%
Skills test: 18%
Background check: 12%
Personality test: 12%
One on one interview: 12%
Group panel interview: 6%
Drug test: 6%
Other: 6%
Presentation: 6%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Abbott (Jacksonville, FL) in Sep 2020
Interview
Very Quick - Could hardly hear the questions and seemed as if HR was distracted driving or? Never was told what the next steps were after the interview other than they need to fill the 10 positions ASAP.
Interview questions [1]
Question 1
Not many questions were asked - Felt like I was just a number for HR to say they did their candidate screenings.
I applied online. The process took 4 weeks. I interviewed at Abbott in Jan 2025
Interview
Interview process was quick and I was moved forward in each stage. Very positive up until then, the managers were very informative and nice. Then they just ghosted without any feedback despite me following up.
It was fast and efficient. Passed thru 3 interviews and got results immediately. Initial, local and onshore interviews were done remotely. Once passed thru the final stage, offer will be provided but it was a bit smaller than the expected but overall it was a good experience
I applied online. The process took 3 weeks. I interviewed at Abbott (Heredia) in Nov 2023
Interview
It was easy, you only have to show that you're great and that you´re focus in your job, It will be better if you show confidence while they talk to you.