I applied online. The process took 1 week. I interviewed at Academy Sports + Outdoors in May 2009
Interview
You will get a call from a Manager and have a telephone interview, that Manager will submit your name to the Manager that is hiring and you will have a face to face interview with that Manager, they will run a background check. You will get a call from a Manager and have a telephone interview, that Manager will submit your name to the Manager that is hiring and you will have a face to face interview with that Manager, they will run a background check
I applied online. I interviewed at Academy Sports + Outdoors
Interview
Interview process was fun and short. The manager was very personable and kept on a smile. Willing to negotiate pay. Interview was one on one and in an office.
I applied online. The process took 2 weeks. I interviewed at Academy Sports + Outdoors (Birmingham, AL) in Jan 2016
Interview
It was a basic interview with common questions. The interview was not very in depth. Mostly questions using scenarios were asked. The process was simple and very easy to get through.
I applied online. The process took 4 weeks. I interviewed at Academy Sports + Outdoors (Katy, TX) in Sep 2013
Interview
One short phone interview, one detailed phone Interview. Then I was called for face to face interview. The fourth and last step was written assessment. It was for position in Katy corporate office.
Interview questions [1]
Question 1
Describe one time when you had a real problem with a customer and what was the outcome?
Customer Service Associate applicants have rated the interview process at Academy Sports + Outdoors with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 17 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Academy Sports + Outdoors overall takes an average of 13 days.
Common stages of the interview process at Academy Sports + Outdoors as a Customer Service Associate according to 4 Glassdoor interviews include:
One on one interview: 27%
Background check: 20%
Phone interview: 20%
Drug test: 13%
Personality test: 7%
Skills test: 7%
IQ intelligence test: 7%
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