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      Customer Experience Associate Interview

      Jun 12, 2017
      Anonymous Interview Candidate
      Portland, OR
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Airbnb (Portland, OR) in Mar 2015

      Interview

      Three parts: resume & cover letter submitted, sent in video response to interview questions, group interview. I had an employee referral, which probably helped me get to the top of the heap. The video "interview" was fun, with typical interview questions; the point is probably to gauge your personality and comfort with technology (to a lesser degree). Group interview was a fun experience. Ultimately, I felt that I might be a little aged out of this position (the rest of the applicants seemed about 10 years younger than me) so I declined to pursue it. Was a fun experience though.

      Interview questions [1]

      Question 1

      During the group interview, there was a good deal of role play simulation of potential customer interactions
      1 Answer