Dear interviewee, Thank you for your time in reviewing our interview process. As a young and growing company, we are always looking for constructive feedback which can help to improve our employment experience further. Your feedback is valuable to us and will be taken into consideration in streamlining our process in the future. On behalf of the team, we would like to apologise what had happened to your application. This rarely happens and we have looked into this matter based your description. Based on the internal investigation done, we would like to seek your understanding on the delay due to complications in getting approval for work passes, given the current situation since the start of the year. Our team did tried to apply for you on multiple occasions in hope for an approval, but to no avail. In addition to that, please note that we do appreciate every effort spent on completing any assignment as part of our hiring processes. We can reassure you that the team was keen to have you onboarded though we faced difficulty with your work pass. Your feedback will definitely help us to improve our hiring process better. Thank you for your interest in getting onboard once again. All the best for your future endeavours.