Is it hard to get hired as a Customer Care Representative at Alight Solutions?

Customer Care Representative applicants have rated the interview process at Alight Solutions with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 67.7% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Care Representative at Alight Solutions?

Candidates applying for Customer Care Representative roles take an average of 17 days to get hired, when considering 27 user submitted interviews for this role. To compare, the hiring process at Alight Solutions overall takes an average of 21 days.

Where can I find Alight Solutions interview experiences by job title?

Customer Service Representative (184) ; Customer Care Representative (124) ; Client Specialist (101) ; Client Manager (92) ; Health Pro Consultant (71) ; Customer Service Representative (CSR) (66) ; Workday Consultant (56) ; Project Manager (54) ; Customer Care Representative (CCR) (48) ; Consultant (43) ; Director (43) ; Systems Analyst (43) ; Associate (39) ; Manager (37) ; Software Engineer (34)

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Alight Solutions Customer Care Representative interview questions

based on 27 ratings - Updated Nov 19, 2025

Easy interview difficulty

Very positive interview experience

How others got an interview

86%
Applied online
Applied online
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter

Interview search

27 interviews

Customer Care Representative Interview

Sep 24, 2018

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied through a recruiter. The process took 1+ week. I interviewed at Alight Solutions in Sep 2018

Interview

There’s a digital interview and assessment that has to be completed online first. If accepted, you’ll go to the in person interview. Behavioral interview questions. Tell me about a time when...how did you handle it?

Interview questions [1]

Question 1

Tell me about a time you had a conflict with a coworker. How did you handle it?

Answer question

Customer Care Representative Interview

Jul 3, 2018

Anonymous employee

Accepted offer

Negative experience

Average interview

Application

I applied online. The process took 2 weeks. I interviewed at Alight Solutions (Hato Rey, PR) in Mar 2018

Interview

Asked us questions about how we had applied the "drivers" that define their values in real life situations prior to the job. And then they asked questions about skills needed from you and how familiar you are with performing those skills etc

Interview questions [1]

Question 1

Describe a "mistake" you have made that worked (or something like that).

Answer question

Viewing 26 - 27 of 27 Interviews

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Alight Solutions

Alight Solutions Customer Care Representative interview questions

Easy interview difficulty

Very positive interview experience

How others got an interview

Interview search

Customer Care Representative Interview

Customer Care Representative Interview

Jobs at Alight Solutions

Alight Solutions interviews FAQs

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