Call Center Representative applicants have rated the interview process at Alorica with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 8 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
Common stages of the interview process at Alorica as a Call Center Representative according to 34 Glassdoor interviews include:
Skills test: 19%
One on one interview: 14%
Drug test: 13%
Background check: 13%
Personality test: 11%
Presentation: 10%
Phone interview: 8%
IQ intelligence test: 6%
Group panel interview: 5%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Alorica (Greensboro, NC) in Aug 2018
Interview
Waiting is very long process as they get many employees daily to interview went in and filled out paper application , then went and took 2 tesrs that was a typing test and a question are
Mi experiencia fue muy positiva. La entrevista fue amena y de forma presencial, en la cual te hacían algunas preguntas básicas y analizaban tus respuestas. Todo comenzó con una convocatoria rápida tras postularme por una plataforma de empleo.
Interview questions [1]
Question 1
me pidieron hablar de mí, mi experiencia en servicio al cliente.
I applied through other source. I interviewed at Alorica (Juan Díaz, Panamá) in Jun 2025
Interview
First they called me so I could talk with a representative, and after that call and answering a little questionnaire, I answer to their call, They ask me simple things like why I wanted to work there, if I´ve went through any difficult situation, How would I manage to solvea problem if the other person is angry. It was a really chill interview, They said that I need to do another interview, this time with a client, wish me luck.
I applied online. The process took 2 months. I interviewed at Alorica (El Paso, TX) in May 2025
Interview
Easy interview process, took a month after getting offered before starting though, other than that everything went smooth. During the interview they want o get a feel for how good at conversing you are as well as the verbage / professionalism that you user and display.