Technical Support Agent applicants have rated the interview process at Alorica with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 45% positive. To compare, the company-average is 58.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Agent roles take an average of 4 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Alorica overall takes an average of 7 days.
Common stages of the interview process at Alorica as a Technical Support Agent according to 21 Glassdoor interviews include:
Skills test: 22%
One on one interview: 20%
Background check: 16%
Drug test: 16%
Personality test: 13%
Phone interview: 7%
IQ intelligence test: 3%
Group panel interview: 2%
Presentation: 1%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at Alorica (Magna, UT) in May 2015
Interview
Very few in depth questions. They wanted bodies on the call floor to answer calls. There really wasn't a lot of inquiry. The whole interview probably took less than 15 minutes and most of that was because I had several questions about benefits among other things. The benefits package ask described was decidedly poor but has improved quite a bit in recent months.
Interview questions [1]
Question 1
Why I wanted to work there. What I liked about technical support.
pretty easy interview process. just one interview and no technical question at all. Like they are there with mindset of hiring you. Just ask for availability and you will be good to join from noonday
Interview questions [1]
Question 1
tell me about current job and what does current employer think about you
I applied online. I interviewed at Alorica (Kingston) in Jan 2019
Interview
They will allow you to do a screen test with about 5 questions then you'll do a one on one interview and they'll ask you basically the same questions that they asked you on the test
I applied in-person. The process took 2 days. I interviewed at Alorica (Reno, NV) in May 2016
Interview
There's a back to back interview with two different people. The requested the demonstration of use of a cell phone since pretty much all day your gonna be guiding people through there phones over the phone.