The interview process consisted of one typical vetting call with a "qualifier"recruiter. I then had 30-45 minute calls with lead recruiters for all of the teams Amazon was considering me for (I think, see below). I was then sent a 20-30 minute online skills / personality assessment. I was invited in for an onsite interview and they have you fill out a detailed HR form about salary requirements and other questions that you've already been asked. The final step is to have an onsite interview with 6 separate interviewers. All of the questions are behavioral questions and they really drill you on them. Multiple follow up questions on each scenario you provide to them. I would say that I was asked on average 4 behavioral (tell me about a time that you....) questions per interviewer, so be prepared with 20-25 specific and unique situations that you can immediately reference and describe in detail.
I was torn on whether to rate this as a neutral or a negative experience. Ultimately, though, there were more negative aspects than positive. The positive piece was that every person was actually nice and I genuinely enjoyed connecting with the folks who work at Amazon. However, each process-oriented piece of the interview provided such a poor candidate experience that it tarnished the whole thing. It's a small feat to make 5-6 hours of behavioral interview questions less than torture, but I wouldn't say that that means that Amazon provides a positive interview experience.
HR was VERY clear that they would be unable to provide feedback for "compliance reasons". When a company has an interview process that requires that level of preparation and investment, candidates deserve feedback. As a recruiter, I don't believe that EVERY candidate deserves feedback (an online applicant deserves a simple rejection without feedback, there is only so much time in a day). However, if a candidate spends over half a business day onsite and is prompted to put a heavy level of preparation into the interview beforehand, we're talking about real time and real thought. Candidates deserve some sort of return on investment for that.
I never got the sense that any of the interviewers cared about me as a professional or my goals. The first indicator is Amazon's policy not to provide final-round candidates with any feedback. Another was that throughout the whole process, I was thrown from team to team and it was never clear which team I was interviewing with and, more importantly, which role I was interviewing for. The job description that HR sent me before my onsite was for a totally different team and role than the teams that interviewed me on the day of the interview. To this day, I'm not even sure which role or team I was being considered for.