I applied online. I interviewed at Amazon (Wellington, Wellington) in Jun 2017
Interview
The interview questions are really very tricky. All technical questions are very basic, and they will only ask what you are familiar with. But the behavioural questions drove me crazy. They intend to know everything about your past according to their leadership principles. But the thing is that's not possible you had met every situation what they need to know. And I don't think this kind of test will really help to filter their potential candidates.
Interview questions [1]
Question 1
What happens when a computer is powered on (Describe the booting procedures).
What is the zombie process?
How to check the service is running?
What's the difference between git pull and git fetch?
How to prevent ctrl+c cause the termination of a running bash script?
What is runlevel?
What is infrastructure as a code?
How to disable autostart?
How the DNS works?
HTTP requests?
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Tell me about a time you argue with your manager, and finally you changed his mind.
Tell me about a time you have something done that beyond customers expectation.
Tell me about a time you need to make a fast decision.
Tell me about a time you can't handle an issue.
Tell me about a time you made an improvement for your team.
It was a 4 round loop. The first two rounds focused on networking and troubleshooting, plus questions about your domain. The last two rounds are just answering questions using leadership principles in STAR format.
The interview was smooth. Recruiter reached out with an invitation to an online assessment, then a phone interview 1 hour and interview loop scheduled after that. It had 4 rounds
Interview questions [1]
Question 1
Depends on the domain of the role. I had Networking domain, so most questions were on Linux and troubleshooting.
It was difficult , questions about os and computer network and one easy coding question , the coding question was prime number question, also asked behavioural questions which are to be answered in STAR format
Cloud Support Engineer applicants have rated the interview process at Amazon with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Cloud Support Engineer roles take an average of 32 days to get hired, when considering 204 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
Common stages of the interview process at Amazon as a Cloud Support Engineer according to 204 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 19%
Skills test: 12%
Presentation: 10%
Group panel interview: 8%
Background check: 7%
IQ intelligence test: 5%
Personality test: 5%
Drug test: 3%
Other: 2%
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