I applied through an employee referral. The process took 2 months. I interviewed at Amazon (Cape Town) in Mar 2016
Interview
There are three steps basically, a web test for basic knowledge, then a Phone Screen where you are assessed for technical skills and against leadership principles amazon follows and finally there is a on site interview which is usually the entire morning and where you speak with around 5 people.
Interview questions [1]
Question 1
On the Technical side they asked about networking, Linux, How to solve problems, DNS, how the internet Works and about deployments strategies for systems.
On the soft skills / leadership principles they asked to tell about a time I did something wrong and how I corrected it, about a time when I improved the efficiency of the process used in the company, about when I did something good. All those questions tie with the leadership principles.
It was a 4 round loop. The first two rounds focused on networking and troubleshooting, plus questions about your domain. The last two rounds are just answering questions using leadership principles in STAR format.
The interview was smooth. Recruiter reached out with an invitation to an online assessment, then a phone interview 1 hour and interview loop scheduled after that. It had 4 rounds
Interview questions [1]
Question 1
Depends on the domain of the role. I had Networking domain, so most questions were on Linux and troubleshooting.
It was difficult , questions about os and computer network and one easy coding question , the coding question was prime number question, also asked behavioural questions which are to be answered in STAR format
Cloud Support Engineer applicants have rated the interview process at Amazon with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Cloud Support Engineer roles take an average of 32 days to get hired, when considering 204 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
Common stages of the interview process at Amazon as a Cloud Support Engineer according to 204 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 19%
Skills test: 12%
Presentation: 10%
Group panel interview: 8%
Background check: 7%
IQ intelligence test: 5%
Personality test: 5%
Drug test: 3%
Other: 2%
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