I had a laughably terrible experience with Amazon. The constant theme was that they were unbelievably inconsiderate and arrogant throughout the process, which I found pretty ironic considering they claim to be "customer obsessed "
I was originally contacted via LinkedIn and my first recruiter call was postponed. It happens, no big deal. The weird part was, it was rescheduled for literally 3 weeks later. Eventually I took the call and it seemed like a cool opportunity, so I moved to the "technical phone interview." That interview was also postponed (literally minutes before it was set to take place) and had to be rescheduled for a week later. The phone interview was pretty tough and I also got a lot of push-back when talking about my metrics. I guess the interviewer thought I was lying (I wasn't) and it created a really awkward exchange where he passive-aggressively infered his thoughts. Afterwards, I was fully expecting rejection, but got invited on-site a few days later.
This is where things got really ridiculous. My recruiter was MIA for like 2 weeks and the Coordinator sent me a few snarky emails about "needing to be patient." I had other interviews lined up and I was trying to give Amazon the opportunity to pick the date first. Since they took too long, I scheduled the other interviews and received additional snarky emails about them having to re-do the panel because I apparently scheduled over the date they were targeting (even though they never communicated that to me). Eventually, they gave me a "soft commitment" for a date, but didn't officially confirm until 2 days before. I was shocked that they expected me to drop everything and fly to Seattle on basically 48 hours notice. I should have shut down the process then, but powered through and made it work. Keep in my mind, the whole time they acted like they were doing me this huge favor.
On-site interview was predictably terrible. I arrived pretty early and heard an employee loudly complaining about "this interview" he had to do. We were sitting literally right next to each other when he said it to a colleague. When it was time for the interview, there was no look of shame or regret. He knew I heard him and didn't care. Awesome lol. The rest of the day was equally hilarious (in an absolutely terrible way). They fed me "lunch" at 3:00pm and my host just watched me eat because...she already ate. Go figure!
Finally, a few weeks later, I was rejected by a recruiter who I only spoke with one other time. She encouraged me to immediately apply for other roles, which I felt was pretty weird. Afterwards I filled out a survey with my genuine feedback and the same recruiter called me a few days later to discuss it. I couldn't believe that it wasn't an anonymous survey, but whatever. Of course, she didn't apologize for my bad experience, but just basically said *sorry you didn't get the job." Classy
Overall, I can't believe this is the standard at Amazon. I know people who work there and they've confirmed that it's pretty typical. At the end of the day, the culture there really isn't for me anyway and I would encourage anyone interviewing to really dig into that.