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      Amazon

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      Virtual Customer Service Interview

      Oct 13, 2020
      Anonymous employee
      Calcutta
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Amazon (Calcutta) in Oct 2020

      Interview

      It was a very easy overall process. When you apply through amazon job portal they will ask you to submit your details and resume through which they will check if your profile is eligible or not. Then the will share a link for the test and provide a deadline of attending the test. Once you are selected they will confirm you through email and then the further process (i.e., versant test, Pre Hire Orientation, verification, offer letter) will be done through email itself. Remember to check mail regularly. The whole process takes 2 to 3 months.

      Interview questions [1]

      Question 1

      You can ask anything to the HR which you feel doubtful in the PHO round.
      1 Answer

      Other Virtual Customer Service Interview Reviews for Amazon

      Virtual Customer Service Interview

      Oct 11, 2024
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Amazon

      Interview

      The interview took place virtually. The interviewer was very nice and the interview experience was great. She asked me about my background. Then she asked me whether I was award of the job profile.

      Interview questions [1]

      Question 1

      Being from engineering background, why do i chose to do this job
      Answer question

      Virtual Customer Service Interview

      Jun 28, 2023
      Anonymous employee
      Visakhapatnam
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Amazon (Visakhapatnam)

      Interview

      There 4-5rounds of assessment English assessment, versant , simulation round , self assessment round and after clearing this rounds we will get Interview details It will take some time If in case we are not qualified in assessment we will get regret mail

      Interview questions [1]

      Question 1

      Just they will check the candidate Communication skills and Randomly they gave one topic we have to talk one minute in that particular topic .
      Answer question

      Virtual Customer Service Interview

      Apr 4, 2022
      Anonymous employee
      Durban North
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 3 weeks. I interviewed at Amazon (Durban North) in Mar 2022

      Interview

      Recruitment called 2 weeks after I applied and did a telephonic interview and scheduled an interview on Amazon Chime the next day, we did that and the following day I got indemnity forms for the background check all the documentation they needed.

      Interview questions [1]

      Question 1

      what goals that you set for yourself at least in the next five years should you join the business?
      1 Answer

      Amazon interviews FAQs

      • Virtual Customer Service applicants have rated the interview process at Amazon with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Virtual Customer Service roles take an average of 31 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
      • Common stages of the interview process at Amazon as a Virtual Customer Service according to 4 Glassdoor interviews include:

        Background check:  15%

        Phone interview:  15%

        Presentation:  10%

        Group panel interview:  10%

        Other:  10%

        Personality test:  10%

        Skills test:  10%

        One on one interview:  10%

        Drug test:  5%

        IQ intelligence test:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Warehouse Associate(11120) ;
        2. Warehouse Worker(6916) ;
        3. Associate(6212) ;
        4. Software Engineer(6177) ;
        5. Area Manager(5708) ;
        6. Software Development Engineer (SDE)(3521) ;
        7. Fulfillment Associate(3410) ;
        8. Software Development Engineer(3184) ;
        9. Customer Service Representative(3047) ;
        10. Program Manager(2483) ;
        11. Operations Manager(2299) ;
        12. Customer Service Associate(2219) ;
        13. Sortation Associate(1868) ;
        14. Manager(1455) ;
        15. Process Assistant(1422) .


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      Jobs at Amazon

      1 jobs in United States
      Customer Support Specialist, Shopbop
      United States
      ·
      $15 - $23 /hr
      (Employer provided)
      View job
      View all Virtual Customer Service Jobs