I applied online. The process took 4 months. I interviewed at Amazon (Cape Town) in Dec 2021
Interview
The interview is process is long and can be tedious.
The final interview is a 4 round interview with two technical rounds and two behavioural rounds.
One of the sections is the so called bar raiser and the interviewer will drill down all to smalls details. You usually performed be the most experienced interview
Interview questions [1]
Question 1
The behavioral questions are are mostly situational question that give you a chance to demonstrate the leadership principles.
The technical questions are in the troubleshoot format, so you should know the tools and methods to troubleshoot
-Networking
-Storage
-Memory
-Perfomance
-CPU
Know the tools and protocols.
No AWS knowledge is required
It was a 4 round loop. The first two rounds focused on networking and troubleshooting, plus questions about your domain. The last two rounds are just answering questions using leadership principles in STAR format.
The interview was smooth. Recruiter reached out with an invitation to an online assessment, then a phone interview 1 hour and interview loop scheduled after that. It had 4 rounds
Interview questions [1]
Question 1
Depends on the domain of the role. I had Networking domain, so most questions were on Linux and troubleshooting.
It was difficult , questions about os and computer network and one easy coding question , the coding question was prime number question, also asked behavioural questions which are to be answered in STAR format
Cloud Support Engineer applicants have rated the interview process at Amazon with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Cloud Support Engineer roles take an average of 32 days to get hired, when considering 204 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
Common stages of the interview process at Amazon as a Cloud Support Engineer according to 204 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 19%
Skills test: 12%
Presentation: 10%
Group panel interview: 8%
Background check: 7%
IQ intelligence test: 5%
Personality test: 5%
Drug test: 3%
Other: 2%
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