I applied online. The process took 2 weeks. I interviewed at Amazon (Seattle, WA) in Aug 2015
Interview
The interview was a very professional and a technically engaging experience. Interviewer was a senior level Cloud Support Engineer, which had a very strong depth of knowledge about their platform and the OS underpinning it. Interview was conducted via telephone and was not a cookie cutter question type interview. The interviewer definitely knew what he was asking and talking about, and hit with questions that were broad enough that they can get a feel for your actual skill level.
Interview questions [1]
Question 1
Explain the technical details of what the LDAP protocol is, how it operates from both a network perspective, and how it relates to managing Active Directory?
It was a 4 round loop. The first two rounds focused on networking and troubleshooting, plus questions about your domain. The last two rounds are just answering questions using leadership principles in STAR format.
The interview was smooth. Recruiter reached out with an invitation to an online assessment, then a phone interview 1 hour and interview loop scheduled after that. It had 4 rounds
Interview questions [1]
Question 1
Depends on the domain of the role. I had Networking domain, so most questions were on Linux and troubleshooting.
It was difficult , questions about os and computer network and one easy coding question , the coding question was prime number question, also asked behavioural questions which are to be answered in STAR format
Cloud Support Engineer applicants have rated the interview process at Amazon with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Cloud Support Engineer roles take an average of 32 days to get hired, when considering 204 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
Common stages of the interview process at Amazon as a Cloud Support Engineer according to 204 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 19%
Skills test: 12%
Presentation: 10%
Group panel interview: 8%
Background check: 7%
IQ intelligence test: 5%
Personality test: 5%
Drug test: 3%
Other: 2%
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