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      Cloud Support Engineer Interview

      Nov 30, 2015
      Anonymous Interview Candidate
      Dublin, Dublin
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Amazon (Dublin, Dublin) in Nov 2015

      Interview

      I applied through independent HR agency after a couple phone calls they redirected me to AWS recruitment coordinator. He explained to me the process of the interviews and mainly. 1.Telephone Interview (Technical) 30Min 2.Telephone Interview (Competency/Technical Based) 1.5hours 3.In-house Interviews (Competency Based) 5/6 hours Then he arranged me a phone interview date. On the interview the person was very polite and understanding. Before we started he explained to me that the interview will be 30 minutes he will be asking 25 minutes questions and the final 5 minutes are for me to ask questions. He told me in case I do not understand something I can ask him as many times as I want. Then he asked me for exactly for which position I want to apply. It was between Windows, Networking and Linux Cloud support engineer. I told him that my knowledge is a mixture of Windows and Networking then he started to ask questions about Windows and Network only since I did not choose Linux. The questions were divided in to two parts the first was about windows and the second was about networking. What I have noticed is that the questions were relatively easy but he really went in to details. So I can conclude that if you want to apply for AWS you have to really go through some definitions and read some more scenarios and understand them at depth. I failed in the first interview even though I have 12 years experience in a similar the field. Even though that I expected that I have passed the interview test. My feedback was negative nevertheless it was a positive experience for me and I almost 100 % sure that I will pass the test if I had a second chance with the same interview with AWS. I also recommend that you apply only for one position because the initial question will be only connected to that position so you may pay more attention to the exact question unless you really have good knowledge for more than one position,

      Interview questions [5]

      Question 1

      What is the difference between windows domain and workgroup ?
      1 Answer

      Question 2

      What is active directory ?
      1 Answer

      Question 3

      FSMO roles ? What are they used for ? If you know some of their names you can list some of them ?
      1 Answer

      Question 4

      Where exactly are these roles located in the server ? He probably meant in what directory and file.
      1 Answer

      Question 5

      What is the tool used for editing these roles ? For example if you want to make some changes to this roles ?
      1 Answer
      18

      Other Cloud Support Engineer Interview Reviews for Amazon

      Cloud Support Engineer Interview

      Jun 20, 2026
      Anonymous Interview Candidate
      Herndon, VA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Amazon (Herndon, VA)

      Interview

      It was a 4 round loop. The first two rounds focused on networking and troubleshooting, plus questions about your domain. The last two rounds are just answering questions using leadership principles in STAR format.

      Interview questions [1]

      Question 1

      Tell me about a time you automated something.
      Answer question

      Cloud Support Engineer Interview

      Mar 16, 2026
      Anonymous Interview Candidate
      Texas City, TX
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Texas City, TX)

      Interview

      The interview was smooth. Recruiter reached out with an invitation to an online assessment, then a phone interview 1 hour and interview loop scheduled after that. It had 4 rounds

      Interview questions [1]

      Question 1

      Depends on the domain of the role. I had Networking domain, so most questions were on Linux and troubleshooting.
      Answer question

      Cloud Support Engineer Interview

      Dec 3, 2025
      Anonymous Interview Candidate
      Bengaluru
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Bengaluru)

      Interview

      It was difficult , questions about os and computer network and one easy coding question , the coding question was prime number question, also asked behavioural questions which are to be answered in STAR format

      Interview questions [1]

      Question 1

      Qns on cn and os
      Answer question


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    • Amazon interviews FAQs

      • Cloud Support Engineer applicants have rated the interview process at Amazon with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Cloud Support Engineer roles take an average of 32 days to get hired, when considering 204 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
      • Common stages of the interview process at Amazon as a Cloud Support Engineer according to 204 Glassdoor interviews include:

        Phone interview:  30%

        One on one interview:  19%

        Skills test:  12%

        Presentation:  10%

        Group panel interview:  8%

        Background check:  7%

        IQ intelligence test:  5%

        Personality test:  5%

        Drug test:  3%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Warehouse Associate(11123) ;
        2. Warehouse Worker(6916) ;
        3. Associate(6212) ;
        4. Software Engineer(6180) ;
        5. Area Manager(5708) ;
        6. Software Development Engineer (SDE)(3521) ;
        7. Fulfillment Associate
      (3411) ;
    • Software Development Engineer(3184) ;
    • Customer Service Representative(3047) ;
    • Program Manager(2483) ;
    • Operations Manager(2300) ;
    • Customer Service Associate(2220) ;
    • Sortation Associate(1868) ;
    • Manager(1455) ;
    • Process Assistant(1422) .
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