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      Customer Advisor Interview

      Oct 16, 2024
      Anonymous Interview Candidate
      Munich, Bavaria
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Amazon (Munich, Bavaria) in Sep 2024

      Interview

      sehr nettes und professionelles Gespräch, es wurden interessante und teilweise tiefgründige Fragen gestellt, über die man auch erstmal nachdenken musste. Generell wurde mir sofort das Gefühl gegeben, dass man sich für mich als Person interessiert.

      Interview questions [1]

      Question 1

      Wie meine Laufbahn bei Amazon aussehen soll, wo ich mich hin entwickeln möchte.
      Answer question

      Other Customer Advisor Interview Reviews for Amazon

      Customer Advisor Interview

      Dec 16, 2022
      Anonymous employee
      Remote
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Amazon (Remote) in Oct 2022

      Interview

      Went through three rounds of interviews. First two were screening interviews with the hiring managers. These interviews were pretty basic... "walk me through your resume" plus 3-4 behavioral questions. The last round was "the loop," which was definitely the hardest part of the process. It consists of 4-5 back-to-back interviews with different people throughout Amazon. It is requested that you try not to repeat behavioral answers, so you need to have 20-25 leadership examples ready to go. The questions themselves were not too difficult. They mainly entailed telling leadership stories that aligned with Amazon's leadership principles. However, the mental toll of 5 hours of interviewing was extremely challenged. My biggest frustration with the process was the lack of follow-up after my loop. I interviewed on a Monday and was told that I would hear back by the end of the week. When I didn't get an answer by Friday, I reached out to the recruiter who said they were still considering my candidacy. I received a call the next Tuesday with the offer. Not a huge deal, but it's a big frustration to be promised an answer by the end of the week and then get no response for 7+ days.

      Interview questions [1]

      Question 1

      1) Walk me through your resume. 2) Why do you want to work at Amazon? 3) Why are you a good fit for this role? 4) Tell me about a time when you demonstrated... (insert leadership principle here)
      Answer question

      Customer Advisor Interview

      Oct 17, 2022
      Anonymous Interview Candidate
      New York, NY
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Amazon (New York, NY) in Aug 2022

      Interview

      Quick phone call with recruiter to make sure I was alive and could complete a sentence. Next I had a 30 call with a manager from a different sector. Then I was invited to loop. Great process but long day.

      Interview questions [1]

      Question 1

      Tell me about your sales process
      1 Answer


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      Amazon interviews FAQs

      • Customer Advisor applicants have rated the interview process at Amazon with 3.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Advisor roles take an average of 71 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
      • Common stages of the interview process at Amazon as a Customer Advisor according to 5 Glassdoor interviews include:

        Phone interview:  22%

        Background check:  13%

        Group panel interview:  13%

        Drug test:  13%

        Presentation:  13%

        One on one interview:  13%

        Skills test:  9%

        Personality test:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Warehouse Associate(11123) ;
        2. Warehouse Worker(6916) ;
        3. Associate(6212) ;
        4. Software Engineer(6182) ;
        5. Area Manager(5707) ;
        6. Software Development Engineer (SDE)(3521) ;
        7. Fulfillment Associate(3411) ;
        8. Software Development Engineer
      (3184) ;
    • Customer Service Representative(3047) ;
    • Program Manager(2484) ;
    • Operations Manager(2300) ;
    • Customer Service Associate(2220) ;
    • Sortation Associate(1868) ;
    • Manager(1455) ;
    • Process Assistant(1422) .
    • Jobs at Amazon

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      ·
      $80K - $140K /yr
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      Customer Success Manager, Amazon Creator Ad Partnerships
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