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      American Airlines

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      Flight Attendant Interview

      Jan 15, 2018
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at American Airlines

      Interview

      I applied for bilingual flight attendant back in November some time and did an assessment test probably with a few days. Definitely within that week. Didn't get another response until January 9th to do my video interview. It says you have up to 5 days to complete and it's nice because they keep emailing you reminders to do it. I looked on Glassdoor and I found probably all the questions on here but I found some answers on other airlines FA interview questions not just for AA. I had to do the interview on my phone because my computer wasn't really taking the program correctly. On this app I didn't see any test questions opportunities only to test camera and sound. Once you hit start now it starts explaining how it will ask a question twice and then you get 1 minute to prepare. Something I forgot and wasn't completely unprepared for was to ANSWER IN THE OTHER LANGUAGE YOU MENTIONED YOU KNOW!!! I had seen it mentioned before but I forgot to practice that part. I was asked a total of 8 questions. On my 7th question it said to respond the next two question in the other language I was applying for. 6 questions out of 8 were answered in English and last two were in the other language I noted I speak fluently. I got an email saying it was submitted and now back to the waiting game. CJOs here we come!

      Interview questions [8]

      Question 1

      What drew you to apply to American Airlines as a flight attendant?
      Answer question

      Question 2

      Walk me through your recent work experience and tell me how it has prepared you to peruse your career as a flight attendant?
      Answer question

      Question 3

      Tell me about a time you received memorable customer service
      Answer question

      Question 4

      Tell me about a time you had to help a customer who was upset
      Answer question

      Question 5

      AA has several FA crew bases throughout the US. What excites you about the possibility of relocating to a new city immediately following training?
      Answer question

      Question 6

      FAs should always present a professional image. You may not have tattoos, facial, multiple or upper ear piercings or extreme hair color or style. Are you able to adhere to this policy of selected? (Not just a yes or no answer it still required video response)
      Answer question

      Question 7

      (Answer in language you noted you speak fluently if applying for multilingual position) Share with us a time you needed to use your language to assist in a customer service situation.
      Answer question

      Question 8

      (Answer in language you noted you speak fluently if applying for multilingual position) Please tell me one of your most difficult team experiences and what you learned from it.
      Answer question
      10

      Other Flight Attendant Interview Reviews for American Airlines

      Flight Attendant Interview

      Jul 14, 2016
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at American Airlines in Jul 2016

      Interview

      Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!

      Interview questions [1]

      Question 1

      Dont know the questions yet
      2 Answers
      2409

      Flight Attendant Interview

      May 22, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at American Airlines

      Interview

      Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.

      Interview questions [1]

      Question 1

      Name a time you went above and beyond for a customers
      Answer question

      Flight Attendant Interview

      May 15, 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at American Airlines (Dallas, TX)

      Interview

      1. Application with test questions 2. Group interview - online 3. In person interview - a lot of ppl with eyes on you. Dress professionally. 4. 6 week training -very hard, but be a good study/test taker

      Interview questions [1]

      Question 1

      High level Customer service related questions and safety experiences.
      Answer question

      American Airlines interviews FAQs

      • Flight Attendant applicants have rated the interview process at American Airlines with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Flight Attendant roles take an average of 67 days to get hired, when considering 1,785 user submitted interviews for this role. To compare, the hiring process at American Airlines overall takes an average of 52 days.
      • Common stages of the interview process at American Airlines as a Flight Attendant according to 1,785 Glassdoor interviews include:

        Group panel interview:  19%

        Phone interview:  14%

        One on one interview:  13%

        Personality test:  10%

        Background check:  10%

        Drug test:  9%

        Skills test:  9%

        Presentation:  7%

        IQ intelligence test:  6%

        Other:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(1742) ;
        2. Customer Service Representative(310) ;
        3. Reservations Agent(204) ;
        4. Customer Service Agent(192) ;
        5. Fleet Service Clerk(181) ;
        6. Airline Pilot(151) ;
        7. Ramp Agent(129) ;
        8. Analyst(127) ;
        9. Fleet Service Agent(124) ;
        10. Manager(116) ;
        11. Software Engineer(89) ;
        12. Software Developer(72) ;
        13. Pilot(68) ;
        14. Senior Analyst(63) ;
        15. Captain(57) .


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      Jobs at American Airlines

      14 jobs in United States
      Crew Chief Ramp Service Agent Full Time
      Chicago, IL
      ·
      $24 - $24 /hr
      (Employer provided)
      View job
      Ramp Service Agent Full Time
      Fort Worth, TX
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Ramp Service Agent Part Time
      Fort Worth, TX
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Customer Assistance Representative Full Time
      Orlando, FL
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Ramp Service Agent Part Time
      San Francisco, CA
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      View all Flight Attendant Jobs