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      American Airlines

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      Flight Service Manager Interview

      Oct 17, 2018
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at American Airlines (Los Angeles, CA) in Mar 2017

      Interview

      3 Interviews...1 phone...2 panel. Very simple but took a long time to schedule. I paid for first ticket to attend first panel interview. About 60 days from interview to final offer.

      Interview questions [1]

      Question 1

      Describe a time you had to deliver a difficult message.
      Answer question

      American Airlines interviews FAQs

      • Flight Service Manager applicants have rated the interview process at American Airlines with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at American Airlines as a Flight Service Manager according to 1 Glassdoor interviews include:

        Group panel interview:  20%

        IQ intelligence test:  20%

        Phone interview:  20%

        Drug test:  20%

        Skills test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(1742) ;
        2. Customer Service Representative(310) ;
        3. Reservations Agent(204) ;
        4. Customer Service Agent(192) ;
        5. Fleet Service Clerk(181) ;
        6. Airline Pilot(151) ;
        7. Ramp Agent(129) ;
        8. Analyst(127) ;
        9. Fleet Service Agent(124) ;
        10. Manager(116) ;
        11. Software Engineer(89) ;
        12. Software Developer(72) ;
        13. Pilot(68) ;
        14. Senior Analyst(63) ;
        15. Captain(57) .


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      Jobs at American Airlines

      18 jobs in United States
      Customer Service Manager, Airport Customer Experience
      Saint Paul, MN
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      Customer Service Manager, Airport Customer Experience
      West Palm Beach, FL
      ·
      $51K - $87K /yr
      (Employer provided)
      View job
      Customer Service Manager, Airport Customer Experience
      Las Vegas, NV
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      Customer Service Manager, Airport Customer Experience
      Windsor Locks, CT
      ·
      $51K - $87K /yr
      (Employer provided)
      View job
      Manager, Airport Ramp Operations
      New York, NY
      ·
      $98K - $134K /yr
      (Employer provided)
      View job
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