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      American Airlines

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      Flight Attendant Interview

      Sep 11, 2019
      Anonymous Interview Candidate
      Dallas, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at American Airlines (Dallas, TX) in Sep 2019

      Interview

      This review is regarding my F2F Interview on September 10, 2019, in Dallas Texas at the American Airlines Training Center at 1:00 PM. Upon arriving in Dallas, The shuttle bus took me to the training center. I met a few more candidates in the lobby area. The candidate pool lacked diversity. Everyone was dressed up. We had one girl in the lobby who was bragging about how she worked for American as she sized up everyone and was talking negatively about AA flight attendants. As we approached the 1:00 pm mark, we had close to 30+ candidates. Two male recruiters approached us with no smiles on their face to invite us to the conference room. Once we arrived in the conference room, a male hostess who was wearing a flight attendant uniform greeted us. He had fake smiles. It appeared as if he didn't want to be there and he wasn't friendly when attending to our needs. He asked us to check-in with our passport. While I was checking in, the two women that checked us in tried so hard to be friendly. After that, the fake smiling male hostess invited the other recruiters into the conference room to introduce themselves. At first, the recruiters made it seem as if they wanted us there, then as time progressed, their fakeness was more pronounced and evident. The interview atmosphere became cold, scary, and tense, sucking up all the happy energy out of the room. Then, we had a writing activity to do: American Airlines flies to many destinations around the world. Where would you go and why? Then, the fake smiling male hostess collected our writing activity from us stating that it is going to go into our files. Then, we took a break. During the breaks, most of the recruiters disappeared. You don't seem the anymore. They don't interact with the candidates at all, especially during our breaks. Then, it was time for group activity. For the group activity, the recruiters called us one by one out of the conference room and asked us to follow them into another room. The group activity was to create a 3D object using multiple colorful shapes. However, there were rules that we had to follow such as (1) only one person can touch certain colors (1) Only two people will have diagrams of the 3D objects and will instruct us on how to make the 3D object. (2) Two shapes cannot be used in the 3D object building activity. We were only given 12 minutes to complete the group activity. I believe group activities like this should be regulated to children and not be used at this interview. After we completed our group activity and we were led back into the conference room, a small handful of the candidates were not in the conference room. I guess they may have been pulled them aside for a secret one and one or additional questioning, but they returned to the conference room with a bunch of recruiters behind them who stayed in the hallway maybe 10 minutes later. After the group activity, we took another break. Then, we were brought back into the same room again to do group interviews. This was where things got things got out of control, scary, traumatizing, and crazy. More recruiters who you never saw before came into the room and they started watching us as they take notes on us. We were asked two questions each: What can you bring to American? and I don't remember the other question that was asked in addition to questions that we each picked from a card. The recruiter that was conducting our group interview was fake smiling. He was cold and mean as he rushed us through the group interview. For example, as we answered the questions, the male recruiter would often cut us off by saying "Thank You" in the middle of our answers with a very cold tone to indirectly tell us to stop. The group interview was cutthroat. Some people dominated the group interviews while others stayed on the sidelines quietly. Some people tried to outshine each other. Most people including myself were eliminated during this process. After that was completed, we returned to the main conference room where the fake smiling hostess did a quick presentation on the company. They didn't even have time to answer most of our questions. Then we were called one by one. I was led back to the shuttle and told to re-apply again in 6 months. I don't know what AA is looking for. I am so happy I got rejected! I didn't want to work for AA as their culture was reflected in the Face to Face. I am still traumatized by this fancy cattle call. While I was on the shuttle, another lady who got a one and one said she didn't know anything about a crashpad. As I am writing this review, I am trembling and shaking by how cold the recruiters were to us. American, you need to be more friendly to your candidates during the interview process and add more diverse as well as male recruiters to the process.

      Interview questions [1]

      Question 1

      What can you bring to American? How have you prepared for 6 weeks of unpaid training?
      2 Answers
      8

      Other Flight Attendant Interview Reviews for American Airlines

      Flight Attendant Interview

      Jul 14, 2016
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at American Airlines in Jul 2016

      Interview

      Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!

      Interview questions [1]

      Question 1

      Dont know the questions yet
      2 Answers
      2409

      Flight Attendant Interview

      May 22, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at American Airlines

      Interview

      Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.

      Interview questions [1]

      Question 1

      Name a time you went above and beyond for a customers
      Answer question

      Flight Attendant Interview

      May 15, 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at American Airlines (Dallas, TX)

      Interview

      1. Application with test questions 2. Group interview - online 3. In person interview - a lot of ppl with eyes on you. Dress professionally. 4. 6 week training -very hard, but be a good study/test taker

      Interview questions [1]

      Question 1

      High level Customer service related questions and safety experiences.
      Answer question

      American Airlines interviews FAQs

      • Flight Attendant applicants have rated the interview process at American Airlines with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Flight Attendant roles take an average of 67 days to get hired, when considering 1,785 user submitted interviews for this role. To compare, the hiring process at American Airlines overall takes an average of 52 days.
      • Common stages of the interview process at American Airlines as a Flight Attendant according to 1,785 Glassdoor interviews include:

        Group panel interview:  19%

        Phone interview:  14%

        One on one interview:  13%

        Personality test:  10%

        Background check:  10%

        Drug test:  9%

        Skills test:  9%

        Presentation:  7%

        IQ intelligence test:  6%

        Other:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(1741) ;
        2. Customer Service Representative(310) ;
        3. Reservations Agent(204) ;
        4. Customer Service Agent(192) ;
        5. Fleet Service Clerk(181) ;
        6. Airline Pilot(151) ;
        7. Ramp Agent(129) ;
        8. Analyst(126) ;
        9. Fleet Service Agent(124) ;
        10. Manager(116) ;
        11. Software Engineer(89) ;
        12. Software Developer(71) ;
        13. Pilot(68) ;
        14. Senior Analyst(63) ;
        15. Captain(57) .


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      Jobs at American Airlines

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