Sales Representative applicants have rated the interview process at American Airlines with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Representative roles take an average of 23 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at American Airlines overall takes an average of 52 days.
Common stages of the interview process at American Airlines as a Sales Representative according to 5 Glassdoor interviews include:
Group panel interview: 21%
Other: 14%
Skills test: 14%
One on one interview: 14%
Personality test: 14%
IQ intelligence test: 7%
Phone interview: 7%
Drug test: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at American Airlines (Fort Worth, TX) in Oct 2021
Interview
Two phase process. First phase could be over Microsoft Teams, Webex, or face to face. Second phase is definitely face to face with many scenario based questions. Talent Acquisitions will either email or call you to set up the interview. If your first interview is face to face, be sure to prepare yourself for background checks, urinalysis, and proper forms of government ID for work.
I applied online. The process took 2 months. I interviewed at American Airlines (New York, NY) in Aug 2025
Interview
Interview Process was average. Not enthusiastic about robotic interview process. All the other stages are manageable, basic interview questions relating to customer service, booking, and sales. Scenario questions, and finally group interview rounds.
I applied online. I interviewed at American Airlines
Interview
Una primera fase en ingles de manera virtual y en la segunda fase todo en español con algunas cuatro personas que te aclaran la manera en la que sera dividida la entrevista.
Interview questions [1]
Question 1
Trabajos anteriores Tu disposicion para trabajar Sobre ti
I applied online. The process took 4 days. I interviewed at American Airlines (Santo Domingo) in Jan 2023
Interview
YOU should do a first attemp and then write and make a second attemp. in each attemp you have a minute yo think what you are going to say and when you finish the first attemp the time is no counting so this is your time to write everything