I interviewed at American Airlines (Jersey City, NJ)
Interview
I read here that there’s a discrimination to asians even if their answers are really good. When i was in a group interview i dont want to believe it but after not making it even though i have good answers and well presented and they accepted the blonde lady i can now tell its true.
Interview questions [1]
Question 1
Asked about situations and its good to use the star method
Resume Confirmation Some applicants, including myself, were called aside for a brief resume verification. The process was somewhat rushed, and there was limited opportunity to elaborate on previous experience. Initial Presentation Afterward, all candidates participated in a PowerPoint presentation that provided an overview of the company and the flight attendant position.
The interviewer was Very professional, thought provoking questions, how did you resolve a problem. What are your weaknesses. Interviewed a panel of applicants at the same time which was very interesting
I applied online. The process took 3 weeks. I interviewed at American Airlines in Feb 2022
Interview
The hiring manager emailed me to set up Zoom Interview. The Zoom Interview with hiring manager lasted about an hour. I was notified in two weeks regarding their hiring decision.
Interview questions [1]
Question 1
What skills and strengths can you bring to this position?
Customer Service applicants have rated the interview process at American Airlines with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 21 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at American Airlines overall takes an average of 52 days.
Common stages of the interview process at American Airlines as a Customer Service according to 8 Glassdoor interviews include:
Group panel interview: 17%
Phone interview: 17%
Skills test: 17%
Background check: 13%
Drug test: 13%
Personality test: 9%
IQ intelligence test: 9%
Presentation: 4%
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