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      American Airlines

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      Account Manager Interview

      Jan 5, 2016
      Anonymous Interview Candidate
      Sydney
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at American Airlines (Sydney) in Jul 2015

      Interview

      Received e-mail from Asia Pacific HR Dept. in Shanghai asking me to confirm proposed interview time- there was no mention of who I would be meeting. On interview day, two interviewers: local manager and HR representative from Asia Pacific office. Interviewers apologised for keeping me waiting as previous interview ran too long and then stated that would not happen in my interview- a strange thing to say that soon became apparent: interview questions were so simple it was almost insulting. Suspect new hires already determined and mine was a formality to make up the numbers Repeatedly told they would be in touch, but never heard anything which was rude.

      Interview questions [1]

      Question 1

      Why do you want this job?
      Answer question
      1

      Other Account Manager Interview Reviews for American Airlines

      Customer Service Representative Interview

      Feb 11, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at American Airlines

      Interview

      First they assign you an interview, so doesn’t matter if you are available or not, and they don’t tell you when it is until about 5 days before. I scrambled to get my work covered for that day and in an email they tell you to get to the airport 15 min before your time. I get their on time but have to wait at the ticket line to tell someone I’m there. By the time I get to a person, it’s my interview time and it proceeds to take more time for the agent to tell someone I’m even there. At this point I’m late and the supervisor tells me that the manager said I’m late and I’ll need to reschedule. It’s not even 3 minutes past, and I’ve left work early and driven 30 minutes for nothing. They don’t even validate my parking for me, so now I have to pay to park for nothing as well. Don’t bother applying here, it’s a waste of time.

      Customer Service Representative (CSR) Interview

      Jan 1, 2026
      Anonymous employee
      Greenville, SC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at American Airlines (Greenville, SC)

      Interview

      The interview process was professional and well-structured. It began with an initial discussion about my background and experience, followed by questions focused on my skills, problem-solving abilities, and how I would handle responsibilities related to the role.

      Interview questions [1]

      Question 1

      They asked me how I handle pressure when multiple priorities are competing. It stood out because it directly relates to the pace of the role and how I stay organized and focused
      Answer question
      1

      Customer Service Representative Interview

      Jul 16, 2025
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at American Airlines

      Interview

      Not much to say, I didn’t get the job. I interviewed online and it was pretty straight forward, but I didn’t like the location I would’ve had to work at, so we didn’t proceed

      Interview questions [1]

      Question 1

      Where have you worked in the past
      Answer question