American Airlines interview questions

Two interviewers simultaneously interviewed 6 potential candidates. Each question was asked of the interviewees and individually answered. Making it more challenging for the 1st interviewee while the others listened to the answer and pondered their own response.

I first applied for American on around May 16th, 2017. It's my 4th or 5th time applying for a flight attendant job and I used all of my past experiences as well as interview questions that were specific to American from Glassdoor, plus some youtube videos and online articles. The flight attendant position is not an easy one to get and it was clear to see who in the group had prepared for what the career entails and who hadn't. If you are not passionate, and if you haven't done your research on the career and on the specific company, you won't get it. I posted a review on here a while ago but it was unfinished and through another account I think, but I'll quickly sum up the steps in the interview process. The first step is actually applying for the job. I went through their website online- make sure to have a good resume for a flight attendant (customer service experiences especially- anything about safety is also a plus). The next day I got a link to the online assessment- just a quick test with a few personality questions and situational questions. I didn't receive my invitation for a video interview until June 1st- over 2 weeks after initially applying. I don't remember all of the questions anymore, but generally they ask about customer service experience, why the flight attendant career is right for you, why American, plus if you're able to adhere to the no tattoo policy, etc. The customer service/diversity aspects are the most important things to American so if you want to be prepared, just think of every possible costumer service story- your best and worst qualities, how you treat difficult customers, how to give someone a good experience, etc. For the video interview, dress as if you are going to a face to face. (Business attire- dress like you are already a flight attendant- red lipstick for ladies- neutral colored nail polish- neat hair- etc.) Have a very professional background, I had a world map on the wall behind me in my room. There were about 6 questions and you look at your face on the screen as you can read along with the questions as they come up- they are read out loud by a voice as well. You have I think maybe 30 seconds-a minute to read each question and prepare, and then something like 3 minutes to record each answer. It's nerve wracking at first but everyone who I've talked to at face to face interview felt their video interview was awful- but it got them through. As long as you look professional and give good enough answers you should make it. I felt it was my best video interview yet (the 4th one I had done) and so I was surprised when I wasn't responded to for 2 months. I got a phonemail from an unknown number on probably July 28th, and it was a man inviting me to a face to face interview on August 15th in Dallas. Living in New York, I would have to fly to Dallas. The flight itinerary and face to face details emails were sent to me a little over a week later and the flights were paid for and everything. The interview itself was 12:30-4:30 but for me the day started at 3am getting up to get ready for the airport, and ended at almost midnight when my flight finally landed. The face to face is a long day, consists of a few presentations and group activities and interviews. It's all very simple and common sense if you actually study and prepare by knowing about what they're looking for. There were maybe 50 people there and it seemed like there were a good amount of us who got a final short face to face interview at the end with a reach test, sitting in the jump seat and copying the passport- but there were also a good amount who didn't do any of that. I hear it's a good sign to do a reach test and all that, and it seems like it would be, so I'm hoping I'll get a CJO before this weekend! They say they'll let you know within 2 weeks, I really hope it's within 2 days!!!!!