The interview was not long, however they do look at your technical experience for sure. I would say make sure you have it, or try to get some if you are considering. Having call center experience is a PLUS!
Help Desk applicants have rated the interview process at American Family Insurance with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
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