I interviewed for a Regional Training Manager position after Arc'teryx reached out to me and asked me to interview for a Regional Manager position, since I had interviewed for the same position one year prior. The Regional Training Manager role opened up during my initial conversations with the Director of Retail and it was suggested that I apply as it aligned with my more recent experience and career goals. The introduction to the Director of Retail and conversations about the Regional Manager position were all a very positive experience, but the transition to interviewing with the training team was an abrupt change. Upon scheduling the interview I was given a prompt to prepare a mock training session to close a gap in a store's customer experience with store managers. I was told that the topic and modality of the mock training could be anything and were up to me. I prepared using a specific example, made notes and a brief deck and was ready for the interview. Before the interview, I was asked to shift the call to 30 minutes later as the person I was interviewing with had an appointment and didn't realize they had an interview....at that point I should have rescheduled for another day but I went ahead and adapted to their request to change the time. When the interview started, the interviewer asked how I came to interview for the position, as if they had no prior knowledge of the conversations I had had with the Retail Director. Then, they commented on my prior work history and acknowledged that my recent experience in the automotive industry was good since they were concerned that a retail company I had worked for previously sold products a lower price point than Arc'teryx, like how on earth could I possibly train employees to sell luxury athletic wear when I had spent time trainign on and selling luxury skincare. It showed a very narrow view of what experience was acceptable and lack of imagination as far as transferable skills go, especially as that company shared a lot of ethics and values with Arc'teryx. Finally, we set up for the mock training session. I asked before we started if the session was meant for one store manager or multiple, and was told it could be whatever I wanted it to be. So, I begin a training session, and the interviewer acted as the store manager. I attempted to share a deck but they were not able to allow me to screen share, so we did not use it. The interviewer made a comment at this point about another candidate who was very technically savvy and made a great deck but did not have a good presence in their mock session - I found this extremely off putting as I would hope not to be discussed negatively in another candidate's interview. As I started the mock session, right away the interviewer jumped in to ask questions, and the session became a coaching conversation where we uncovered the root cause of the gap in customer experience. After we finished, the interviewer gave the feedback that they started asking questions because they thought I was talking too much. I prepared the mock training session as a skills focused training presentation targeted to the observed gap in customer experience as if the gap had already been agreed on, and I prefaced this going into the session. Because the prompt was very open ended and they said to train in the modality of my choice, I set up a specific example and the feedback was that I talked too much and didn't do enough to uncover the root of the issue, when in my example, the root had been discovered and we were building skills to address and implement. If the interviewer had let my session progress, I would have opened up the conversation to workshop with the store manager. But I did not get the opportunity, instead the feedback given was on the type of training session I chose to demonstrate. LONG STORY SHORT - if they had wanted a demonstration of a specific type of interaction - a coaching conversation - then that should have been the prompt. Instead the prompt was wide open and the feedback was that I somehow misinterpreted what the interviewer had in mind but never mentioned. Following the interview I had a few weeks of radio silence, a reply from the recruiter that "some internal considerations had come up and they would be getting back to me soon" and the eventual letdown email. All in all, glad not to have been given an offer since there were so many issues with this one interview experience, I would never want to report to that interviewer.