Thorough and long interview process with many people across several different cross functional teams. There were several rounds with each person asking a long list of questions. Overall they seem to be interested in very specific information about how people work.
I applied through an employee referral. The process took 3 months. I interviewed at Asana in May 2022
Interview
Lots of interviews and set up, I invested a ton of time into this process only to be told that they were no longer hiring/on a hiring freeze due to the economy
Interview questions [1]
Question 1
Give me an example of how you scaled an account with hundreds of users
Customer Success Manager (CSM) applicants have rated the interview process at Asana with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 48% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager (CSM) roles take an average of 90 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Asana overall takes an average of 25 days.
Common stages of the interview process at Asana as a Customer Success Manager (CSM) according to 2 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 29%
Background check: 14%
Group panel interview: 14%
Presentation: 14%
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