I applied through an employee referral. The process took 3 months. I interviewed at Asana in May 2022
Interview
Lots of interviews and set up, I invested a ton of time into this process only to be told that they were no longer hiring/on a hiring freeze due to the economy
Interview questions [1]
Question 1
Give me an example of how you scaled an account with hundreds of users
Thorough and long interview process with many people across several different cross functional teams. There were several rounds with each person asking a long list of questions. Overall they seem to be interested in very specific information about how people work.
Customer Success Manager (CSM) applicants have rated the interview process at Asana with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 48% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager (CSM) roles take an average of 90 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Asana overall takes an average of 25 days.
Common stages of the interview process at Asana as a Customer Success Manager (CSM) according to 2 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 29%
Background check: 14%
Group panel interview: 14%
Presentation: 14%
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