Field Service Technician applicants have rated the interview process at Asurion with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Asurion as a Field Service Technician according to 4 Glassdoor interviews include:
Drug test: 25%
Group panel interview: 17%
Skills test: 17%
Presentation: 17%
Background check: 8%
IQ intelligence test: 8%
Phone interview: 8%
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I applied online. I interviewed at Asurion (Davie, FL) in Feb 2021
Interview
It was based on a chat on chat basis and the questions were very fair and easy , they first give you a link in which you will fill out your personal information and then they will send you to the specific chat room and you will wait for your turn to be interview, make no other plans because you might have to wait an Hour or so
Interview questions [1]
Question 1
Describe a work that is related to this role that you have experience with
I received an email to go into an online waiting room to speak with someone. I was then scheduled a second call with a hiring manager. I then received an email the following week that they had put a hiring pause in my area, only to receive a “congratulations” and offer letter the following week.
Interview questions [1]
Question 1
They asked me to simulate a sales call. It went something like this:
“Hello, I am Deborah and I am here to help you choose a new device, What do you do on your phone so that I can help you determine how much data storage you will need.” The interviewer then continued to role play and engage in more conversation.
I applied online. I interviewed at Asurion (JAX Beach, FL)
Interview
Easy breezy although a lot of steps, the hiring process was seamless I haven’t started yet, but I completed my background and drug screen. They should be interesting. Going into strangers homes. I can only imagine lol wish me luck.
I applied online. I interviewed at Asurion (Hartford, CT) in Apr 2021
Interview
It was very thorough. Each interviewer had alot of information to share with me and I felt like all of my questions were answered . The interviewers information matched up very well with the recruiter.