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      Avature

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      Technical Support Specialist Interview

      Oct 17, 2019
      Anonymous Interview Candidate
      Madrid
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Avature (Madrid) in Sep 2019

      Interview

      First interview was via Skype was great, very friendly and enthusiastic. Second was a test of your analytical thinking. I was told that I didn’t need to get the answers correct as it’s about solving problems WITH the staff member so they can see you share your thoughts. They encouraged you to think out loud, ask questions and act upon suggestions. When I actually went through the questions I showed my working out and acted upon the suggestions. It was not easy however since the staff member already knew the answer it meant that was what they were expecting (even though I was assured it didn’t have to be correct...but I got them all correct). When I received feedback the reason for not goi further was that I had too many guesses.

      Interview questions [1]

      Question 1

      You have two sand timers, one with 7 mins and one with 11 mins. Make 15 mins with them.
      Answer question
      avatar
      Avature response
      6y
      Thank you for your feedback! We are sorry to hear you had a negative experience interviewing with us. We do our best to manage the process according to your availability and to provide valuable information on every step. We encourage you to ask questions, to get the information that’s interesting for you, as this can change from candidate to candidate. We noticed you are interested in learning languages, Avature has a strong learning culture. Even though we are not offering this at the moment, there are other learning opportunities (like the Avature Academia or Conference Days). We are working hard to continue to expand on our learning offering, as we understand becoming better professionals is key to our long term success. Rgarding your comments on the Logic interview, tt’s a difficult job to accompany the candidate during the interview which is why we constantly train our interviewers so that they can become better at what they do. We encourage you to communicate directly with our Talent Acquisition team, so that we can review your feedback with the corresponding interviewer. Lastly, we are always available to provide feedback on all of our hiring process. You can send a request to our Talent Acquisition team and we’ll make sure to deliver this to you.

      Other Technical Support Specialist Interview Reviews for Avature

      Technical Support Specialist Interview

      Mar 16, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Avature

      Interview

      The cringiest interview process I had to go through, with one hour wasted on IQ quiz about boxes and boats, instead of rating my related technical skillset and professional experience. What are you, Microsoft?

      Interview questions [1]

      Question 1

      Alice came across a lion and a unicorn in a forest of forgetfulness. Those two are strange beings. The lion lies every Monday, Tuesday and Wednesday and the other days he speaks the truth. The unicorn lies on Thursdays, Fridays and Saturdays, however the other days of the week he speaks the truth. Lion: Yesterday I was lying. Unicorn: So was I. On which day did they say that?
      Answer question

      Technical Support Specialist Interview

      Dec 11, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Avature in Nov 2023

      Interview

      A complete waste of time, 4 interviews in a spam of like 6 weeks, first one about experience, English and miscellaneous questions, 2nd one about logical thinking with 5 problems to resolve, you gotta think outside the box, 3rd was an English test, you have to respond to 2 emails, 4th with an "expert" and a higher-up, this was the most tiering and boring of them all, exactly same interview as the 1st but somehow more boring and monotonous, all of this I passed with flying colours and words of encouragement that I was the perfect fit for the role, only to receive an email the next day saying that they were closing the process and thanking me for my time. Time they wasted, the job is your typical support job but they make it seem like you'll be working for NASA, the wage is literally joke material, the same job you'll perform in other companies for like a third of the money. Don't waste your time because they'll surely waste yours.

      Interview questions [1]

      Question 1

      Past experiences, English, how would you react on X escenario
      Answer question
      avatar
      Avature response
      2y
      Hi and thank you for sharing your thoughts. Offering a great candidate experience is a top priority at Avature, so we are deeply sorry to hear that yours didn’t go as expected, and we take your review to heart. Like you said, our interview process has several steps that help us get to know our candidates’ interests, goals, and motivations better, and help them learn as much as possible about us so they can be sure they would love working at Avature. This can lead to us going over things we've already discussed, but only because we try to deepen our understanding and keep an ongoing conversation at all times. Thanks again for the feedback though, we will keep your comments in mind to keep improving our processes!

      Technical Support Specialist Interview

      Jun 25, 2026
      Anonymous employee
      Madrid
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Avature (Madrid) in Oct 2022

      Interview

      la primera llamada es mas para conocerte y tu experiencia. La segunda es una entrevista de logica que es bastante divertido. Si llegas a la trecera ya conoces al manager del equipo y te hacen otras preguntas parrecidos a la primera y mas sobre como manejas situaciones

      Interview questions [1]

      Question 1

      Te dan diferentes problemas y tienes que resolverlos
      Answer question

      Avature interviews FAQs

      • Candidates applying for Technical Support Specialist roles take an average of 51 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Avature overall takes an average of 31 days.
      • Common stages of the interview process at Avature as a Technical Support Specialist according to 3 Glassdoor interviews include:

        One on one interview:  22%

        Skills test:  22%

        Personality test:  11%

        Presentation:  11%

        Background check:  11%

        Phone interview:  11%

        IQ intelligence test:  11%

      • Here are the most commonly searched roles for interview reports -

        1. Implementation Consultant(46) ;
        2. Software Engineer(45) ;
        3. Account Manager(37) ;
        4. QA Engineer(36) ;
        5. Implementation Associate(31) ;
        6. Software Developer(26) ;
        7. Manager(22) ;
        8. Integrations Analyst(20) ;
        9. Cloud Engineer(18) ;
        10. Project Manager(18) ;
        11. Analyst(14) ;
        12. Product Analyst(10) ;
        13. Senior Software Engineer(10) ;
        14. Technical Support Specialist(10) ;
        15. Web Developer(10) .


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      Jobs at Avature

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