I applied online and was immediately asked to take an online test. They alerted me both by email and telephone. The test was a 3 in 1, multiple choice type test involving numerical part, logical reasoning part and the one where they give you words and you're supposed to choose the one which relates most.
After passing this I was asked to do a video interview a few days later. I was given three business days to do it. It was competency based and asks you stuff like, "Why have you applied to Aviva Investors?", "Why to this role?". You have to answer 10 questions - it's all automated: They ask the question, then you have 30 seconds to prepare, then it records you for 3 minutes but you can stop the recording earlier if you want (this is probable as there's no point in waffling). The video is a bit awkward because you can see yourself whilst recording it.
After submitting my video interview it was more than 2 weeks before I had any word from them. They sent an email saying: "We are working hard to view all the video interviews and I will be in touch soon to update you." 5 days later they invited me (by phone and email) to the assessment centre for the following week.
The assessment centre involved 3 tasks: Group discussion, Tests, 1-1 Interview. There were 12 people in total and they split you into 2 groups. I think there were 4 different positions and each group was bidding for 2. So there were 3 people (including me) going for the Fixed Income position and 3 people going for the Business development position. We had a brief intro session where everybody said a bit about themselves and what they do/did at uni - literally everyone but me did finance/investment management but I doubt this played a big part in my failure.
I started the day with the group discussion and here is where I failed. They gave us a really basic business case where you're somebody who works in operations and you have to decide out of 5 cases what you think some money should be spent on. The cases included training, canteen refurbishment, office refurbishment, etc. You have 90 mins in total, 45 to review the cases independently and 45 to discuss it. 5 assessors come into the room just before the discussion starts. It goes how you'd expect, everybody says something but now and again somebody questions somebody's suggestion and reaffirms their point. It wasn't bad at all, somebody went on a bit but we had more than enough time. Problem was that everybody was trying to be a leader or say something unique so rather than coming to a consensus we just repeated stuff for a while. So this is when I got this great idea: why not be the guy who gets stuff moving along and encourages the group to be decisive? Surely this guy will be best for the job? Big mistake. They wanted the natural leader and to be fair this one guy was probably the most dominant ahead of myself - unfortunately he was going for the same role as I. Looking back it's actually quite funny that he was the one to get it - he reminded me of the guys in Wolf of Wall Street (drawstrings and all) - don't get me wrong though, he was a really good chap as were all of the people there.
After the group discussion I had to do numerical reasoning and logical reasoning tests. They were even easier than those we did at the early stages of the application online. Standard SHL tests.
Following the test was my 1-on-1 interview which was the main reason why the experience was a positive one. It was supposed to be an hour long. We first spoke about my background and went through my CV. The questions were very open-ended and led onto other things. Other questions were example based. After most questions she asked whether I had received any feedback regarding the actions I took. Be prepared to give several examples of when you were a leader. Throughout this interview I was 100% honest and let quite a lot of my personality show rather than going with the standard approach. This seemed to really make the interview enjoyable for both of us - we were really into and ended up running so much over the hour that somebody had to interrupt us and put an end to it. The interviewer was really encouraging and understanding.
They rang me up at about 5.30 to give me the rejection and some good feedback. They told me it was the group discussion that let me down because they wanted somebody who'd take charge throughout. They said that my interview was the best and that I shouldn't change anything. This was surprising since when I was asked what in particular I knew about Aviva, I answered "Not much except for the CEO's name" - we had a laugh about that and she told me a bit more about them (Once again, she was a great interviewer). They also said that the interview is judged by one person whereas the group discussion is judged by 5, so it is better do to well in the group since you can impress more people.
P.S. They didn't feed us anything the whole day. Eat loads before you!