Customer Care Representative applicants have rated the interview process at BASF with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 67.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Representative roles take an average of 19 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at BASF overall takes an average of 33 days.
Common stages of the interview process at BASF as a Customer Care Representative according to 4 Glassdoor interviews include:
Group panel interview: 38%
Background check: 13%
Phone interview: 13%
Drug test: 13%
Skills test: 13%
One on one interview: 13%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at BASF (Wyandotte, MI) in Feb 2011
Interview
5 person interview. 1st with HR, 2nd with two managers, 3rd with two managers. Interview question seemed to be repetitive in a different format by each group. Interviewers very difficult to read. The overall hiring process is difficult, background check was very detailed, the representative required the telephone number and address for my middle school. Seemed a little ridiculous since I was a college grad.
There was a short phone interview to start with the hiring manager and then an interview in front of a panel over a video call. The first interview was very basic
I applied online. The process took 2 weeks. I interviewed at BASF (Wyandotte, MI) in Nov 2015
Interview
1. Online application
2. One way video interview
3. Pannel interview
Brought me in for 2 rounds of interviews, only to find out that there were no open positions. It was a continuous recruitment process. I was notified that someone with more experience was hired.
Interview questions [1]
Question 1
Tell us about a time when you could not help a customer?
I applied online. The process took 2 weeks. I interviewed at BASF (Charlotte, NC) in Sep 2011
Interview
Interview was with a panel. They asked several questions each. They were more related to scenerios. They described the position and stated their expectations. I was also able to ask questions afterwards.
Interview questions [1]
Question 1
Have you ran into an issue where a team member did not want to do what they needed to and how did you handle it?