Customer Support Advocate applicants have rated the interview process at BILL with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 40.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Advocate roles take an average of 12 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at BILL overall takes an average of 22 days.
Common stages of the interview process at BILL as a Customer Support Advocate according to 3 Glassdoor interviews include:
One on one interview: 20%
Phone interview: 20%
Presentation: 13%
Group panel interview: 13%
Background check: 13%
Drug test: 7%
Skills test: 7%
Other: 7%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at BILL (Houston, TX) in Oct 2020
Interview
Very open and candid throughout each stage of the interview process, did not hesitate to answer any of the questions I proposed to them. The recruiter I worked with was always in touch and concise with next steps while making me feel supported.
I applied online. The process took 2 weeks. I interviewed at BILL (Houston, TX)
Interview
The interview process took 2 1/2 weeks and consisted of:
Stage 1 - 30min phone screen with HR recruiter.
Stage 2 - Writing Assignment
After Stage 2, I was then told to create a trial account and become familiar with the software. I was asked to demonstrate basic knowledge of the software during the 45min Zoom interview/chat assessment.
Stage 3 - 45min Zoom interview/Chat Assessment
Stage 4 - Two back to back 30min Zoom interviews with two different team members
The HR team had great communication throughout the process and kept me well-updated on my status. I never had more than a day or two of no communication. I was contacted 2 days after my final interviews to schedule a call regarding my job offer.
I applied through a recruiter. The process took 1 week. I interviewed at BILL (Palo Alto, CA)
Interview
Phone interview and the personal interview were pretty standard and to the point. Just know the user interface beforehand for the online chat review test since they really need you to know how to navigate their system like a pro before you show up for the interview.
Interview questions [1]
Question 1
What are your expectations from the company and this role?