I applied through other source. The process took 2 weeks. I interviewed at BILL (Draper, UT) in Feb 2025
Interview
very routine, both interviewers asked the exact same set of questions. Conversations were smooth and in the end they wanted someone with more "technical" experience. My personal opinion is that for an entry level customer support role this really shouldn't matter.
Regular interview questions. "Tell me about yourself". They would like for you to describe your background and how it relates to the position you are applying for. They also want to make sure you have technical skills to fit the job.
Candidates applying for Customer Success Specialist roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at BILL overall takes an average of 22 days.
Common stages of the interview process at BILL as a Customer Success Specialist according to 2 Glassdoor interviews include:
Skills test: 22%
One on one interview: 22%
Phone interview: 11%
IQ intelligence test: 11%
Drug test: 11%
Group panel interview: 11%
Presentation: 11%
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