Client Services Coordinator applicants have rated the interview process at Banfield Pet Hospital with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 64.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Services Coordinator roles take an average of 13 days to get hired, when considering 59 user submitted interviews for this role. To compare, the hiring process at Banfield Pet Hospital overall takes an average of 19 days.
Common stages of the interview process at Banfield Pet Hospital as a Client Services Coordinator according to 59 Glassdoor interviews include:
One on one interview: 34%
Background check: 19%
Phone interview: 19%
Drug test: 11%
Skills test: 6%
Group panel interview: 3%
Other: 3%
IQ intelligence test: 2%
Personality test: 2%
Presentation: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Banfield Pet Hospital (Houston, TX) in Jul 2014
Interview
I applied online to all local banfield pet hospitals. 3 days later I was contacted for an interview. The interview was straight forward and the practice manager emailed me that same day to set up an observation. The observation took place 3 days later. It was 45 minutes and I observed my future coworker. It flew by. Then I spoke to the practice manager and she asked me if I wanted the job. When I said yes she ordered a background check and once it cleared I got an offer. The whole process from interview to hire took 1 week and was very pleasant.
Interview questions [1]
Question 1
Why Banfield?
What would you do if you were confronted by a difficult customer?
Tell me about proper phone etiquette.
I applied online. The process took 3 weeks. I interviewed at Banfield Pet Hospital (Norwalk, CT) in Jul 2025
Interview
1 in person interview with the practice manager. A few questions about past work experience, knowledge of veterinary field, and what I was looking for in a company. The practice manager explained the company and went over what the training for the position consisted of.
The interview was conducted over video with the lead and manager. It was a very standard interview process with them asking questions about your relevant experience, situational questions, career goals, among others.
I applied online. I interviewed at Banfield Pet Hospital (Jacksonville, NC)
Interview
Applied to the job and received a follow-up two months later. First there was a phone interview. Next was an In-person interview. Final stage was shadowing and seeing what the job entails.
Interview questions [1]
Question 1
If you work well under pressure and how you deal with conflict in/at the workplace.