Customer Service Representative II applicants have rated the interview process at Best Buy Health with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative II roles take an average of 13 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Best Buy Health overall takes an average of 16 days.
Common stages of the interview process at Best Buy Health as a Customer Service Representative II according to 2 Glassdoor interviews include:
Drug test: 18%
One on one interview: 18%
Background check: 18%
Phone interview: 18%
Personality test: 9%
Group panel interview: 9%
Skills test: 9%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Best Buy Health in Aug 2016
Accepted offer
Positive experience
Average interview
Application
I applied online. The process took 3 weeks. I interviewed at Best Buy Health (Reno, NV) in Aug 2016
Interview
Group interview, a tour of the facility then an individual interview. There were mainly previous call center candidates, but I was mainly retail background focused with a specialty in customer service- and got the job. The focus of the group setting first off (I believe) was how you interacted with each other and the potential bosses. Make sure you smile are polite and stand out! Great Call looks for bright and mostly over qualified candidates (for example I have 4 plus years as a retail manager, a fellow hired employee is an actual phlebotomist. Smart people are all around me in this place!)
Interview questions [1]
Question 1
Behavioral questions, like "what did you do in ..... Situation." Or "what do you do when you can't understand the customer".
They make the interview process as easy and comfortable as they can. Everyone was extremely nice, professional and friendly. They explained if offered the job, what each step would be like, so there were no surprises. They filled me I on pay (excellent!), hours and days.
Interview questions [1]
Question 1
if.you could tell me one reason to hire you, right now, what would it be.